Public Area Supervisor

3 weeks ago

Orlando, Florida, United States Evermore Resort Full time

About Evermore

Evermore Orlando Resort is an innovative 1,100-acre resort adjacent to Walt Disney World featuring centrally owned upscale and upsized vacation rental homes, flats & villas, a luxury Conrad hotel, 36 holes of world-class Jack Nicklaus golf, and a massive 20-acre tropical beach complex around Evermore Bay, our 8-acre crystalline water amenity by Crystal Lagoons. The surrounding beach areas feature zero-entry swim areas, bars, cabanas, private firepits, a lively food hall & gourmet market, a casual dining restaurant, and an event Boathouse that will provide a picture-perfect backdrop for weddings, banquets, and corporate meetings. Evermore is building a team that will bring these experiences to life and is seeking individuals who want the challenge of building this exciting resort experience.

Key Responsibilities:

  • Assist in various pre-opening activities, facilities punch inspections, setting up the janitor closets & OS&E items and other intensive logistics and planning processes.
  • Perform human resources functions within the public areas to include training and performance feedback.
  • Create a work culture that embodies respect, honesty, fairness, excellence, hard work, teamwork, empathy, caring and kindness.
  • Maintain professional working relationships and promote open lines of communication with co-supervisors, Team Members, other departments, and 3rd party partners.
  • Control the product inventory, attic stock supplies and daily operating supplies, etc.
  • Mentor Team Members through coaching and training opportunities
  • Assist in the recruitment and training of new housekeeping staff as needed.
  • Prepare and maintain records, reports, and documentation related to public area operations and Team Member performance.
  • Implement and enforce company policies and procedures related to public areas and cleanliness standards.
  • Collaborate with other departments, such as engineering, safety services and guest services, to ensure a seamless and efficient operation.
  • Address and resolve any guest or Team Member concerns related to the cleanliness and maintenance of public areas promptly and effectively.
  • Develop and implement cleaning schedules for public areas, ensuring that all designated areas are cleaned and maintained according to established standards.
  • Ensure proper usage and training of chemicals and equipment.
  • Conduct daily inspections which uphold the Evermore standards for guest ready accommodation in common areas. Inspection programs should be a tool to provide employee feedback for both reward and recognition and constructive feedback.
  • All other duties as required
  • Inspect guest common areas daily to ensure brand standards are being adhered to and the property is guest ready.
  • Follow through special project schedules for all items needing to be completed on a rotational basis. Examples include, but are not limited to deep cleaning, pressure washing, carpet projects, etc.
  • Ensure proper distribution, handling, inventory and return of all Team Member electronic devices and equipment.

Education, Skills, and Experience:

  • High school diploma or GED
  • 2+ years' proven experience in a supervisory role within the housekeeping department, preferably with a focus on public area cleaning.
  • Strong knowledge of cleaning techniques, materials, and equipment relevant to public areas.
  • Attention to detail and a commitment to maintaining high cleanliness standards.
  • Excellent management skills.
  • Excellent organizational and time management skills.
  • Excellent communication and interpersonal skills; ability to interact with a wide range of people.
  • Excellent problem-solving skills utilizing data to support decisions.
  • Ability to multi-task in a fast-paced environment.
  • Inspired always to lead Evermore brand and Team Member values.
  • Self-starter that can work independently with minimal supervision.
  • Able to work various shifts or days of the week according to business needs.
  • Valid Florida CDL Driver's License with an acceptable driving record.

Physical Requirements:

  • Able to safely lift, pull and push up to 25 pounds.
  • Able to stand, walk, stoop, kneel, bend, and reach periodically.
  • Subject to environmental conditions, work activities can occur inside and outside.
  • Capable of performing role in a busy work environment.
  • Able to be on feet and moving around for entire shift.

We are an innovative workplace; seeking great people like you Our Work Culture

Our team is impassioned to master group gatherings in Orlando and aims to inspire guest confidence in the vacation rental experience and goes the extra mile to make the process of planning big trips "easy on purpose". We're building a brand-new hospitality asset class in Orlando and seek those that feel at home in a dynamic, fast-paced environment with a curiosity to seek and deliver outstanding service with a good sense of humor to enjoy the process. We seek quality Team Members who will demonstrate what it means to be a good neighbor to our guests. We offer an inclusive, team-oriented work environment and are working to build the most professional hospitality team in the industry.

We offer our Team Members competitive pay, along with a range of benefits including FREE Life Insurance, FREE Short-Term Disability, FREE Long-Term Disability, and a Wellness program. Additionally, we provide affordable health benefits, including Medical, Dental, and Vision coverage for your dependents. Furthermore, we offer a 401K with employer match, a robust paid time off policy, parental and grandparent leave, as well as family and pet bereavement leave. We also have unique policies in support of our team and significant relationships in their lives. Are you ready to join us? We can't wait to meet you

EOE/M/F/D/V

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