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Bell Attendant

2 months ago

Fort Collins, Colorado, United States Sage Hospitality Group Full time

Why us?

Part-time Bell Attendant

Work where you belong

Are you creative? Service oriented? Then The Elizabeth Hotel & Emporium, part of Sage Hospitality, is the place for you Join a team of music-enthused and hospitality-oriented professionals striving to make the ordinary extraordinary by creating memorable experiences for our guests and our team members by creating places that people go to and not through.

Come and be part of a team that truly cares about what we do, how we do it, and the people that make us great (You). And let your work echo.

What you can expect at Sage:

  • Opportunities for growth and development. Whether it's here at the Elizabeth or Emporium or at one of our 45+ amazing properties throughout the US there is a career path for you
  • Flexible work scheduled that help you balance your work and personal life.
  • The opportunity to make a difference in the Fort Collins community. At Sage, we believe in engaging in our communities through giving back and volunteering.

About us:

The Elizabeth Hotel, located in Old Town Fort Collins features a fine collection of curated art from local students and professors. Music carries through the building with accents in interior design, programming, amenities, and experiences to reflect the scene in the city.

In the mood for live music? Visit the Magic Rat Want spectacular views? Enjoy a crafted cocktail in Sunset Lounge Craving a distinctively delectable experience? Try the Emporium: An American Brasserie, the cornerstone of The Elizabeth Hotel, serving hotel guests and the public and includes a full retail wine store Need a pick me up? Grab a crafted coffee from Bowerbird, our in-house coffee shopWhatever your mood, we have you covered.

Job Overview

Under general supervision, provides bell and valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.

Responsibilities

  • Meet and greet all guests in all forms of transportation arriving at the hotel.
  • Assist guests with retrieving their luggage from vehicles.
  • Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
  • Assist Doorman in escorting guests and luggage into the lobby for registration.
  • Explain valet parking procedures and fees.
  • Give proper directions to registration area for check-in.
  • Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
  • Drive vehicles in a safe and efficient manner.
  • Give general directions and information.
  • Open vehicle doors to assist guests.
  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
  • Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart.
  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
  • Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
  • Associates should take initiative to offer assistance or answer questions throughout the hotel.
  • Associates should always demonstrate self-confidence, energy, and enthusiasm.
  • Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns.
  • Associates should take responsibility to formally or informally learn about other departments within the hotel.
  • Associates are encouraged to offer improvement ideas and acknowledge good performance of others.
  • Use empowerment to exceed associate and guest expectations and resolve conflicts.
  • Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

None

Knowledge/Skills

  • Must have general knowledge of basic customer service skills and be fluent in oral and written English.
  • Must have knowledge of local establishments, businesses and the surrounding community in general.
  • Must be able to drive automatic and manuel vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to see objects and people up close and at a distance.
  • Must be able to grasp handles, carry bundles and lift packages.
  • Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.

Environment

Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.

Posting Expires on 9/30/2024

Benefits

What's in it for you?

Part-time Benefits:

  • Mental health resources including an Employer Assistance Program (EAP)
  • Paid Sick pay
  • Eligible to participate in the company's 401(k) program with employer matching
  • Free Employee Meals (Wednesdays – Sundays)
  • Discount rates on Sage and Marriott hotels and Sage Restaurants
  • Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)

Salary

USD $ USD $15.00 /Hr.

ID:

Position Type: Regular Part-Time

Property : The Elizabeth Hotel

Outlet: Not Applicable

Category: Bell/Parking/Transportation

Min: USD $15.00/Hr.

Max: USD $15.00/Hr.

Tipped Position: Yes

Address: 111 Chestnut St

City: Fort Collins

State: Colorado

EOE Protected Veterans/Disability