Licensed Practical Nurse

2 weeks ago

Boardman, Ohio, United States Department Of Veterans Affairs Full time
Summary

The Telehealth Clinical Technician (TCT) is an LPN that serves in a generalist role to support Telehealth clinical program. They provide a wide range of clinical and technical services to the Veteran. The duties include serving as the site imager for Store Forward Telehealth (SFT) applications and facilitator for real time Clinical Video Telehealth (CVT) encounters, patient education activities, Primary Care as well as specialty care remote visits.



Duties

Nursing Practice/technical Competence:

  • Demonstrates nursing practice with remote supervision of a registered nurse or physician.
  • Administers medication accurately and promptly under the general supervision of a registered nurse. Demonstrates understanding of the effects and/or reactions caused by medications, treatments, and procedures.
  • Demonstrates the ability to assist RN and/or provider to appropriately prioritize overall patient care needs and adjust plans for care delivery.
  • Demonstrates the independent technical knowledge and skills that are complex in nature and that contribute to the Veteran's treatment plan and support the successful completion of the Telehealth visit.
  • Performs Telehealth imaging, including tele-retinal screening, tele-dermatology Tele-wound care and other Telehealth programming as technology becomes available.
  • Responsible for the patient site facilitation of the clinical, business, scheduling and technical aspects for real-time Telehealth applications.
  • Uses video-conferencing technologies, Telehealth technology and scheduling software to coordinate and connect staff, resources, patients, and providers in the manner effective to delivery of services, patient care, education and training.
  • Responsible for any patient, staff education/ training, documentation, and assistance with workload capture that is basic for the completion of the visit and/ or training.
  • Assists in patient care under the direct supervision of an independent licensed healthcare provider.
  • Conducts quality control procedures on equipment and products and maintains proper records for quality control reports and workload reporting. The TCT is responsible for the day-to-day operation of the clinical video conferencing, training, and SFT clinics.
  • Performs personal care, diagnostic support duties and treatments according to procedure under the direction of the professional nurse in a timely manner.
  • Actively seeks out educational opportunities to enhance nursing knowledge and skills, sharing new knowledge gained with other staff to improve and advance nursing practice.
Observation, Reporting and Documentation:
  • Identifies subtle changes in patient condition, both physical and emotional. Demonstrates practical knowledge of human behavior, motivation, and reactions to situations. Reports these in a timely manner and initiates appropriate action.
  • Participates in Health Care Team meetings.
  • Instructs patients and family members on principles of health, self-care, and protocols for treatments and /or medications. Utilizes teaching materials to promote self-reliance and independence including methods to prevent complications and facilitate recovery.
  • Clearly and thoroughly records significant observations and actions on appropriate forms.
  • Completes required patient care documentation and records significant observations and actions utilizing the nursing process in a clear and concise manner.
Maintaining a Safe and Therapeutic Environment:
  • Maintains a safe, clean, therapeutic environment and adheres to infection control guidelines.
  • Participates in accomplishing unit maintenance tasks which includes checking equipment to ensure that it is functioning safely.
  • Practices aseptic techniques during sterile procedures.
  • Demonstrates safe work habits, identifies, and immediately reports any unsafe conditions to the registered nurse.
  • Identifies any life-threatening environmental hazards immediately, takes appropriate action and reports findings to the registered nurse.
  • Identifies potential risk and takes necessary precautions to ensure the safety of the patient.
Interpersonal Relationships/Customer Service:
  • Treats customers in a courteous and helpful manner that indicates dignity and respect.
  • Communicates, both oral and written, are done in a professional manner and exemplify the mission and vision of this Healthcare System.
  • Interacts with visitors/staff in a courteous, thoughtful, and caring manner using tact, discretion and patience when explaining policies and procedures or assisting in finding an answer to a problem.
  • Displays a helpful, proactive attitude toward customers by answering questions and resolving problems to enhance customer satisfaction.
  • Accepts assignments willingly, volunteers to help others, and works cooperatively and effectively with co-workers and supervisors displaying a helpful, positive attitude.
  • Ensures that all customers (internal and external) are treated with respect and dignity using professional tact and common manners.
Work Schedule: 8AM - 4:30PM, Monday - Friday

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 00000

Relocation Incentive: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Financial Disclosure Report: Not required

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