Information Technology Specialist

This position is located with the Information Technology Branch at the Tohatchi Health Center in Tohatchi, NM. The Primary purpose is to serve as the point of contact to evaluate, install, troubleshoot, and administer software and hardware needed to support applications programmed for the IHS Resource Patient Management System (RPMS), and the Electronic Health Record System (EHR). This position supports the medical and administrative network applications for Tohatchi Health Center.

• Responsibilities for the implementation and support of multi-service software packaged that automate the capture of clinical encounter information and its subsequent retrieval.
• Coordinates implementation of new software products obtained by the facility that cover these functions. Analyzes and evaluates processes related to information flow.
• Works with various departments and their staff in the refining and evaluation of existing health-related software modules and programs. Maintains awareness and comprehensive understanding of all clinical software activities throughout the service unit.
• Serves as primary contact regarding the Health Center RPMS, AIX, and EHR systems including hardware, software, and application programs. Determines what support system software is required, performs, feasibility studies, and implements a course of action.
• Provides technical support and maintenance for Windows and servers to achieve the implementation of upgraded applications, database files, user files, and installation of network printers. Provides technical support, management, and first line troubleshooting of Local Area Network (LAN) switches, including the LAN CORE switch stack and edge routers.
• Responsible for maintaining the Electronic Health Record (EHR) Graphical User Interface (GUI) server, personal computer systems, and laptop computers within the Health Center with a primary focus on service of information technology infrastructure.