Lead Security Guard

The purpose of this position is to provide protective services in guarding government building, property and safeguarding occupants and patient and visitors in and around the clinic and the federal housing area. This position is located in Chinle Service Unit, Division of Quality Management, Safety and Security Department, Chinle, Arizona. The duty station consists of Chinle Comprehensive Health Care Facility (CCHCF), Many Farms Dental Clinic, and all the IHS Federal Housing at each facility.

NOTE: Competition for Security Guard positions is restricted by law to persons entitled to veterans' preference as long as such applicants are available for appointment.

• Distributes and balances the workload in accordance with established workflow.
• Estimates and reports on expected time of completion of work, and maintain records of work accomplishments and time expended and prepare production reports as requested.
• Gives on the job training to new employees in accordance with established procedures and practices.
• Resolves simple, informal complaints of employees and refer others to supervisor.
• Checks alarms, locks, fences, gates or other barriers mechanism to ensure security.
• Locks and opens locked doors, locks, fences, and gates.
• Patrols areas of quarters or employee housing and the hospital grounds and installation perimeters to detect faulty fences and equipment, trespassing violations, and attempted theft of Federal of personal property.
• Patrols the clinic outside the buildings and surrounding grounds to prevent theft or damage to federal property, equipment, tools, supplies, and other real or personal property.
• Responds to complaints or reports of alleged disturbance and or potential crimes to irate customers.
• Prepares various kinds of legible written reports for encounters with individuals such as complainants, witnesses, disruptive employees, and disruptive visitors about unsafe conditions, storage or location of materials including personal property that are vulnerable to theft or damage, accident reports, locating an employee during the evening or night shift hours when they did not report to work, and or any other kind of reports that describe events as they happened and that could be used in future actions.
• Deals with patients who want to leave against doctor's orders or before discharge, and or standing by patients in or by ER Department who are suicidal or want to hurt themselves.
• Enforces and directs speed limits of traffic to control the movement of vehicles and pedestrians on the government premises during disaster events and or during drills.