QSR Store Manager

3 weeks ago


San Marcos, California, United States Refuel Operating Company Full time
QSR Manager

Position Description

Refuel Operating Company

#INDTX

Job description

QSR Manager

Job Title:
QSR Manager

Reports To: Store Manager

Job Overview:

As a QSR Manager, you will be a valuable member of the team. You will support the restaurant to drive the success of the business.

The QSR Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.


What we ask:

  • Ensure our customers have a great guest experience, by ensuring our products are hot, fresh and delicious.
  • Supervise and train employees in the restaurant.
  • During your shift you will maintain the restaurant to company standards by making sure the grounds, equipment, and the overall facility are well maintained.
  • Ensure that employees are clean and neat in appearance.
  • Personally demonstrate that customer needs are the highest priority.
  • Ensure food safety, quality and accuracy of orders.
  • Resolves customer complaints quickly while maintaining positive customer relations.
Responsibilities and Duties:

Ensures cleanliness of the property (restrooms, floors, coolers, kitchen, front counter, back-office, dining area, fountain area, sidewalk entrance etc.)

Conducts oneself as a role model within established store decorum guidelines as defined in training

Observes food quality, service, cleanliness, food presentation levels throughout day and provide coaching, direction, assistance as needed

Ensure all employees are upholding strict food safety standards

Navigate customer complaints with grace and escalate complaints as necessary to the District Manager if unresolved

Perishable products are to be properly rotated and stored to maintain freshness, avoid cross contamination, and minimize spoilage

Train each new employee in the existence and proper use of the Open Door Policy

Submits maintenance requests in Mpulse in a timely manner

Coaches and develops Sales Associates & Assistant Manager

Conducts performance reviews on a regular basis and recommends merit increases for subordinate employees when applicable

Conducts job-specific performance interviews with employees as needed to improve job performance within guidelines defined in training

Attends Manager trainings as required by the Company

Assists with recruiting efforts (guides interested persons on how to complete the application process, conducts interviews), and tracks active applicant progress and ensure new hires complete onboarding

Staffs store with the required number of employees to operate at budgeted hours without overtime or over budget exceptions

Responsible for controlling inventory to attain and maintain inventory shortage performance (at less than 1.0% short to merchandise sales) monthly

Compiles, inputs, reconciles, and balances each component of the daily close out paperwork and complete end-of-the-day accounting by 8:00am

Conduct a minimum of one cash audit weekly

Strictly follow and enforce the Vendor Check In policy and personally count all merchandise received into the store

Ensures up-to-date menus and promotional marketing are executed in a timely manner

Monitors and proactively minimizes perishable food waste

  • San Diego, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the...

  • Department Manager

    2 weeks ago


    San Francisco, California, United States Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Contract Processor

    3 weeks ago


    San Marcos, California, United States San Marcos Corporate Executive Building Full time

    Process contracts accurately by entering information into appropriate system. Ensure that signed contract paper work is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise...


  • San Diego, California, United States Victoria's Secret & Co. Full time

    Management position responsible for multiple stores which generate revenues greater than +$60M. Responsible for ensuring the execution of company standards and maximizing sales within their district by providing an exceptional shopping experience for the customer. They manage the store execution in accordance with the company's visual and operational...

  • District Manager

    3 weeks ago


    San Francisco, California, United States THE MELT Full time

    THE MELT District Manager is highly motivated to build a team of top performers by training and developing General Managers; providing clear direction and recognizing individual and team contributions. He/she oversees recruiting, training, management, budget compliance, and overall operations for the restaurants under your leadership to ensure excellent...

  • GUCCI Team Manager

    3 weeks ago


    San Francisco, California, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we'll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionAs a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer...

  • Sales Lead

    2 weeks ago


    San Diego, California, United States J Full time

    The Sales Lead supports the management team in achieving store sales and profitability goals by creating a positive and energetic store environment. The primary focus is to ensure a superior customer experience by acting as the sales floor leader and allowing management to focus on overall store leadership. Assists the management team in ensuring excellent...


  • San Francisco, California, United States 24 Seven Talent Full time

    An awesome client specializing in unique farm-fresh floral bouquet is seeking a Floral Operations Lead The Floral Operations Lead is responsible for coordinating and directing the successful, efficient, and profitable operation of store florals in order to achieve The Retail business objectives. This position requires strong interpersonal and communications...


  • San Diego, California, United States Hologic Full time

    The Senior Director, Quality manages the development, implementation, and maintenance of Quality System processes. This position will interface with cross-functional departments facilitating resolution of events in compliance with divisional and corporate requirements. As a leader, the candidate is expected to effectively lead and mentor.Essential Duties and...

  • Construction Manager

    3 weeks ago


    San Francisco, California, United States Starbird Chicken Full time

    Description:Starbird is a Bay Area born company and the nation's first super-premium fast-food concept. Starbird is blazing trails in the fast-food industry by challenging industry conventions and serving feel good crispy chicken. While on a relentless pursuit of deliciousness, Starbird creates food people can feel good about eating. All the food is fresh,...

  • Construction Manager

    3 weeks ago


    San Francisco, California, United States Starbird Chicken Full time

    :Starbird is a Bay Area born company and the nation's first super-premium fast-food concept. Starbird is blazing trails in the fast-food industry by challenging industry conventions and serving feel good crispy chicken. While on a relentless pursuit of deliciousness, Starbird creates food people can feel good about eating. All the food is fresh,...

  • Construction Manager

    3 weeks ago


    San Francisco, California, United States Starbird Chicken Full time

    Description:Starbird is a Bay Area born company and the nation's first super-premium fast-food concept. Starbird is blazing trails in the fast-food industry by challenging industry conventions and serving feel good crispy chicken. While on a relentless pursuit of deliciousness, Starbird creates food people can feel good about eating. All the food is fresh,...


  • San Diego, California, United States The Kroger Co. Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're...

  • Analytics Manager

    3 weeks ago


    San Francisco, California, United States Mochi Health Full time

    In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices,...


  • San Diego, California, United States BAE Systems Full time

    Job Description BAE Systems is hiring an Assistant Materials Manager to support our OCONUS (Singapore) Ship Repair business.Responsibilities:Purchasing, monitoring, receiving, inspecting, segregating, storing, issuing and disposing planned maintenance materialsConfiguration validation of equipment, supply support, technical documentation, support equipment,...


  • San Diego, California, United States BAE Systems Full time

    Job Description BAE Systems is hiring a Lead Materials Manager to support our OCONUS (Singapore) Ship Repair business. The role will manage the overview of supply chain and material planning activities. Participate in the development and review of monthly and quarterly strategic operations planning to align Supply Chain with overall business objectives and...


  • San Francisco, California, United States CHAMPRO Full time

    About Us:CHAMPRO is a growing branded manufacturer of team sports equipment and apparel. We are privately owned and have been delivering high-value, traditional & innovative athletic equipment and apparel via outstanding, integrity-driven customer service for thirty-five years. We are currently looking for an energetic Territory Sales Manager for the Central...


  • San Francisco, California, United States Hotaling & Co. Full time

    Job DescriptionThe Business Development Manager (BDM) is a full-time, exempt position focused on building the Hotaling & Co. brands by calling on key on and off-premise accounts. The position is focused on building and managing key account relationships, driving quality distribution and menu placements, and executing staff trainings and specialty events for...


  • San Jose, California, United States Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    3 weeks ago


    San Jose, California, United States Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...