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Clearing Relations Representative

3 months ago

Chicago, Illinois, United States Marex Spectron International Full time

Diversified. Resilient. Dynamic.

Marex is a global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets.

The Group provides comprehensive breadth and depth of coverage across four core services: Market Making, Clearing, Hedging and Investment Solutions and Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

With more than 35 offices around the globe, and over 2,000 dedicated people enabling access to exchanges and technology-powered services.

For more information visit

Purpose of Role:

The Client Relations Representative plays a crucial role in servicing clients and in executing a successful onboarding process by providing expert service and excellent communication. The role supports all aspects of coverage from front to back and becomes an integral part to the growth of the business.

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.

Marex Clearing Services is an Execution and Clearing business focused on the Global market including Banks, Funds, Asset Managers, Corporates, Trading Groups, and Brokers.

Responsibilities

  • Foster strong client relationships by providing exceptional service, promptly addressing client inquiries, and offering ongoing support.
  • Communicate market and regulatory change and its impact to clients.
  • Work with business development, operations, and IT, ensuring strategy meets client and business requirements.
  • Undertake regular project work to improve client offering and technology, and to improve/streamline existing client clearing processes.
  • Onboard new clients through to go-live; delivering front-to-back clearing setup; preparing documentation and working closely with the Onboarding team.
  • Assessing bespoke or non-standard client requirements and their merit in context of potential revenue, resource requirements, and existing/future product agenda.
  • Ensure that clients have access to exchanges and order routing platforms to enable their trading requirements.
  • Help ensure Marex complies with its exchange regulatory obligations when connecting clients to exchanges.
  • Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with Marex's Code of Conduct.
  • Carrying out regulatory activities under the Marex Financial and MSIL trading books
  • Liaising with clients in US; clients include banks, hedge funds, market makers, fund managers, institutional, trading houses and other trading boutiques.
  • At all times complying with Marex's Code of Conduct.
    • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
    • To report any breaches of policy to Compliance and/ or your supervisor as required.
    • To escalate risk events immediately.
    • To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time.

Competencies, Skills and Experience:

Competencies

  • A collaborative team player, that is approachable, self-efficient and influences a positive work environment.
  • Demonstrates curiosity.
  • Excels at building relationships, networking and influencing others.
  • Resilient in a challenging, fast-paced environment.
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

Skills and Experience

  • Understanding of the brokerage business.
  • Microsoft Excel skills required – e.g., VLOOKUP and Pivot Tables required, VBA desired.
  • Data analytics and enterprise reporting (e.g., PowerBI, Python, and/or SQL)
  • Experience with change and project management methodologies
  • Excellent presentation skills.
  • Experience in customer facing roles with excellent verbal and written communication skills.
  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this
  • Bachelor's Degree preferred

Company Values
Acting as a role model for the values of the Company:
Respect – Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.
Integrity
– Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.
Collaborative
– We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.
Developing our People
– Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers.
Adaptable and Nimble
– Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

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