Senior Product Manager

4 weeks ago

Raleigh, North Carolina, United States Royal Bank of Canada Full time

Job Summary

This role will lead strategic initiatives and identify opportunities that drive growth and optimize portfolio performance, profitability and the client experience for the Real Estate Financing (REF) products. This role will establish an appropriate framework for monitoring and measuring portfolio performance ensuring a consistent and strong value proposition and financial performance. The candidate will help drive revenue growth and efficiencies with shared accountability for the bottom-line profitability of the REF Products (i.e., P&L). The role will be the Subject Matter Expert (SME) identifying initiatives to improve the value proposition, client experience and ultimately grow the business. This role will coordinate identified initiatives (which could be product, pricing, process, awareness etc. related) with key business partners across: Process Optimization, Digital Strategy, Operations, Sales, Marketing and other key support partners to ensure the opportunities are properly anchored and realized.
The role will track, monitor and optimize REF product usage, behavior and financial performance through analysis while improving and advancing the analytic capabilities and insights of the REF products to understand client behaviors and grow the portfolio. The role is responsible to ensure our products remain competitive, performing ongoing market comparisons and analysis and highlighting gaps and threats to ensure RBC Bank maintains its' competitive advantage.

Job Description

Product, Pricing and Strategy Development:

  • Designs, creates and develops product strategies (focused on business growth and client experience) in support of the REF products to ensure the planned growth and profitability of the business are achieved while also optimizing and ensuring a seamless client experience exists between RBC Bank and Royal Bank of Canada.
  • Responsible for leading the product and pricing strategy for the REF business focusing on how we can better drive key business levers to create increased shareholder value through pricing, business optimization and retention.
  • In partnership with Marketing, the role will identify and drive special offers and incentives as part of the growth strategy.
  • Leads the strategy to acquire, develop and maintain value-add, non-bank partnerships in support of the REF client journey.
  • Develops and manages 3rd party vendor agreements related to REF partnerships.
  • Responsible for the research and analysis of new products capabilities and features – both in the US and in Canada, to ensure market competitiveness.
  • Responsible for Product risks associated with the REF product suite.
  • Collaborates with key business partners to ensure voice of client is reflected in solution development and evolving client needs and expectations are deeply understood and applied.
  • Reviews and understands client escalations, develops root cause analysis and recommendations to improve the client experience.
  • Works collaboratively with Marketing, Finance, Risk Management, Legal, Compliance, Information Technology, Operations and Distribution channels to scope, size and deliver opportunities and insights related to the REF products that supports and drives profitability and/or improves the client experience.

Product Insights, Analysis and Reporting:

  • Leverages data insights and client behaviors to support and understand RBC Bank's business growth targets: revenue generation, operational/administrative effectiveness and ensure the quality of the REF portfolio is not at risk.
  • Perform market analysis on competitor REF products, pricing, and capabilities to ensure we are remaining competitive.
  • Supports the development of REF business case materials through data analysis, documentation, research, and vendor assessments aligned to product and pricing strategy.
  • Provides a holistic view of REF product performance by combining marketing, analytics, risk and financial performance into big picture ideas and concepts.
  • Engaged in the Planning and Forecasting process for REF products supporting expectations with analysis and client trends.
  • Leads the monthly and quarterly performance and product P&L reporting for the REF business, including the development of monthly and quarterly business reviews.
  • Identify pricing performance trends and recommend initiatives to address weaknesses and leverage opportunities.
  • Develop and monitor the effectiveness of the business strategy compared to plan and our peers.

Product Management & Team Support

  • Provide key insights and expectations of client performance to inform and influence the product development and design of the broader Product strategy (across all products).
  • Stays informed of and influences the product roadmap, ensuring prioritization for REF initiatives are based upon business benefits and interdependencies across the full suite of products and channels.
  • Partners and works collaboratively with other Product Managers to understand the value proposition and client experience across all products.
  • Role models RBC's leadership model and ensures the team has a deep understanding of RBC's vision, strategies and priorities and targeted behaviors.
  • Fosters a spirit of inclusion, agility and collaboration to execute with excellence.
  • Leverages diversity across RBC Bank, as well as RBC partners to develop better solutions and achieve a cross enterprise mindset.
  • Embodies a collaborate spirit and is open and transparent with the Product team and business partners alike.
  • Research, analyze and be knowledgeable of the competition, laws and regulations, and best practices in the industry.
  • Provides general support for the Product team serving as the REF SME and performs other duties as assigned.

What do you need to succeed?

  • 5+ years of Real Estate Financing Products and/or Financial knowledge of product revenue and expense drivers (P&L) that stem from one or more of the following: Product, Finance, Marketing or Operations
  • 3+ years' experience in a client focused industry
  • 2+ years performing research, analysis or other similar work to inform and drive business strategy
  • Highly developed critical thinking, analytical and problem-solving skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Influential communication skills with the ability to indirectly influence others and collaborate in problem solving
  • General regulatory knowledge of financial products and related policies and processes
  • Excellent written and verbal presentation skills with the ability to simplify complex problems into digestible sound bites and turn data and insights into digestible information
  • Bachelor's Degree – major in business, finance or computer science preferred ( MBA preferred)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

Job Skills

Communication, Competitor Analysis, Competitor Benchmarking, Critical Thinking, Knowledge Organization, P&L Forecasting, P&L Reporting, Pricing Analysis, Product Development Lifecycle, Product Improvements, Product Management, Product Management Strategy, Product Services, Profit and Loss (P&L) Analysis, Profit and Loss (P&L) Management, Profit and Loss Responsibility, Project Management, Real Estate Financing, Real Estate Strategies

Additional Job Details

Address:

8081 ARCO CORPORATE DRIVE:RALEIGH

City:

Raleigh

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at

  • Senior Product Manager

    3 weeks ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description General Information:Hitachi Energy is seeking a Senior Product Manager to lead the product strategy of enterprise software for current and new markets. The position is accountable for the long-term success and cohesion of Hitachi Energy's Lumada asset and work management solutions.The Senior Product Manager is a strategic leadership role that...

  • IT Product Manager

    1 month ago

    Raleigh, North Carolina, United States JSM Consulting Full time

    The IT Product Manager will serve as a member of the DHHS Medicaid Enterprise System (MES) Program providing IT product management within the MES portfolio. This position will champion our department's key strategies with the goal of creating the opportunity for healthier outcomes for our citizens through clinical and technological innovation. This position...

  • Technical Product Manager

    1 month ago

    Raleigh, North Carolina, United States ndustrial Full time

    Why We're Here:Industrial facilities around the world are facing unprecedented energy challenges around rising energy costs and carbon reduction goals. We help our customers measure and improve their carbon footprint, energy spend, and profitability in terms of their production. We call this Energy Intensity, and we do it with a "production first" mindset...

  • Senior Manager, Policy Governance

    1 month ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryAs the Senior Manager, Policy Governance, this role will be a 2nd Line role with the primary responsibility for RBC Bank Policy Governance and will assume full responsibility for assessing RBC Bank's compliance with the Enterprise Policy Management framework to ensure all appropriate documentation is in place and on time as required. This role...

  • Contract Senior Database Engineer

    1 month ago

    Raleigh, North Carolina, United States Vaco Full time

    We are seeking a Senior Database Engineer for our leading banking institution who is committed to delivering exceptional financial services.As part of their continuous effort to enhance their information security, we are seeking a highly skilled Senior Database Engineer to join their team and contribute to a Database Activity Monitoring initiative.Provide...

  • Senior Salesforce Developer

    1 month ago

    Raleigh, North Carolina, United States SConcept Full time

    Looking for a Senior Salesforce Developer who will help us build applications to improve the productivity of the business processes for sales service and support operations. Need to partner with other engineering teams business analysts and salesforce administrators. Looking for candidates from Eastern time zone only. Experience in LWC (Lightning web...

  • senior tax

    4 weeks ago

    Raleigh, North Carolina, United States gpac Full time

    An excellent firm is hiring a TAX SENIOR immediately. This is an amazing opportunity to join a growing firm with the opportunity to move up. As a Tax Senior, you will be responsible for overseeing and managing a team of tax associates while developing and implementing strategies to provide excellent client service. You will play a key role in preparing and...

  • Senior Manager, CUSO Operational Risk Advisory and Oversight

    4 weeks ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryRBC Advisory and Oversight teams are responsible for providing independent and objective oversight of the management of Operational Risks which are risks arising from processes, people, systems or external events. Working with the Senior Director, CUSO Operational Risk Strategy & Regulatory Readiness and the Director, Operational Risk Advisory and...

  • Senior Manager, Operational Risk Strategy and Regulatory Readiness

    1 month ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryThe Senior Manager, Operational Risk Strategy and Regulatory Readiness will assist in leading the Operational Risk integration strategy and portfolio of work supporting the enhancement of the Combined US Operations (CUSO) Operational Risk governance structure. This role will coordinate US planning and execution of regulatory exams, coordinate...

  • Sign Production Specialist

    22 hours ago

    Raleigh, North Carolina, United States FASTSIGNS #110201 Full time

    FASTSIGNS #110201 is hiring for a full-time Sign Production Specialist to join our teamBenefits/Perks:Competitive PayPaid Vacation and HolidayPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Sign Production Specialist Will:Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or...

  • Senior HPE SAN Engineer, W2 Only Remote

    1 month ago

    Raleigh, North Carolina, United States Eliassen Group Full time

    Our direct client in the northeast is looking to bring on a Senior San Engineer with a background in HPE SAN Products.Location, remote, East Coast or CST Candidates preferred as you will be working regular East Coast hours.Proficiency in design, configuration, administration, tuning, optimization, and troubleshooting for these HPE storage arrays.Proficient...

  • Senior Counsel Real Estate

    1 month ago

    Raleigh, North Carolina, United States Taylor Root Full time

    RESPONSIBILITIES: As the Senior Counsel – Real Estate you will work within a corporate culture where Performance, Integrity, Collaboration, Innovation, and Celebration are the mantras of success. In this role, you will:Prepare and take the lead on negotiating various lease documents, including leases, amendments, terminations and renewals with oversight...

  • Senior R&D Engineer, High Voltage Bushings

    4 weeks ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy is seeking to hire a Senior R&D Electrical Engineer for its Alamo, TN location. This role will play an important role in enhancing the performance of transformer components that meet IEEE standards, focusing on creating new products and refining the current portfolio. This position will be part of a newly created North America...

  • Senior R&D Electrical Engineer, High Voltage Fuses

    4 weeks ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description Hitachi Energy is seeking to hire a Senior R&D Electrical Engineer for its Alamo, TN location. This role will play an important role in enhancing the performance of transformer components that meet IEEE standards, focusing on creating new products and refining the current portfolio. This position will be part of a newly created North America...

  • Software Engineering Senior Director

    24 hours ago

    Raleigh, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help? )If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email toAccessibility ) (accommodation...

  • Senior Frontend Developer

    24 hours ago

    Raleigh, North Carolina, United States Strategic Employment Full time

    A small, but well-established and renowned E-Learning company is looking to bring on a Senior Frontend Developer. This is a key hire that will utilize Angular for UI development as part of the MEAN stack. This company is at the forefront of using the latest technologies to make learning STEM concepts fun for students of all ages, all while providing them...

  • Head of First Line Risk Management

    1 month ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryDirects the identification and measurement of organizational, physical and financial risk; implements programs and business processes to minimize risk. Manages a team of directors, senior managers, and managers by providing financial and people resource guidance.Job DescriptionWhat is the Opportunity?The Head of First Line Risk & Controls (HFLR),...

  • Senior Program Director

    7 days ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the Opportunity?This position drives programs of RBC Bank for the development, delivery, security, and maintenance of RBC Bank's enterprise solutions. Leads, directs, and oversees activities on planning, delivery, and implementation to ensure program strategic goals and objectives are accomplished within approved time...

  • Senior Analyst, Loan Operations

    1 month ago

    Raleigh, North Carolina, United States Royal Bank of Canada Full time

    Job SummaryHandles escalated or large payment delinquencies. Contacts customers to determine reason for payment delinquency and obtain payment commitment. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Job DescriptionWhat is the Opportunity?RBC Bank Mortgage Servicing and Default operations teams support...

  • Senior Electrical Development Engineer

    1 month ago

    Raleigh, North Carolina, United States Hitachi Careers Full time

    Description As a Senior Electrical Development Engineer at Hitachi Energy, you will play a critical role in the design and development of advanced transformer technologies. Your expertise will be instrumental in shaping the future of power transmission and distribution, ensuring reliability, efficiency, and sustainability in our grid solutions. This...