Busser / Server Assistant

4 weeks ago

Scottsdale, Arizona, United States The Canal Club Full time

Summary of Position:

The Busser/Server Assistant is responsible for assisting in the service/delivery of food and/or beverages; performed in a fun, friendly, courteous, helpful, timely and professional manner resulting in a high level of guest satisfaction.

We're looking for both Part Time AM and PM server assistants.

Essential Functions:

Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware as prescribed.
Maintain stock and cleanliness of station for all meal periods with necessary equipment including silverware, linen and condiments.
Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
Transport all dirty tableware from dining room to dish washing area for proper cleaning.
Qualifications:

Education: NA

Experience: Experience preferred but willing to train

Certificates or Licenses: Current Maricopa County Food Service Worker Card and Arizona Title IV Alcohol Certification

Knowledge, Skills, and Abilities:

Knowledge of appropriate table settings, service ware, and menu items
Ability to transport large trays of drinks through a crowded lounge
Ability to operate beverage and toast equipment
Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards
Personal Characteristics:Behaves ethically
Organized: Maintain a neat and organized work space
Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language to communicate with other employees and guests
Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
Working Conditions: Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.
The Scott Resort & Spa's leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience...BEyond Expectations, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Source: Hospitality Online

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