Enterprise Sales Engineer

2 months ago


Remote, Oregon, United States Brivo Full time

Summary

The Enterprise Sales Engineer (ESE) is a remote, field technical management role that interacts directly with Brivo Customers & Resellers to establish a high-level understanding of Brivo solutions via formal sales and technical presentations/discussions. The ESE will also help the Enterprise Sales Team respond to requests for proposals and requests for information, perform product demonstrations, and answer dealer and end-user questions. *This is a remote position located in the Central United States.

Responsibilities

  • Assist in the sales growth of enterprise customer accounts globally.
  • Assist in implementing programs to improve overall end-user performance.
  • Act as a key sales/technical advisor and advocate for Brivo and third-party products.
  • Represent the company and product to customers and at field events.
  • Create, publish, and maintain technical documents.
  • Convey customer requirements to product management teams.
  • Assist in the coordination of customer projects.
  • Assist in the development of Brivo University training courses.
  • Provide remote and on-site assistance as needed with escalated technical support issues.
  • Deliver technical overview training as well as Certification Training on Brivo products.
  • Provide technical sales assistance, including system demonstrations and presentations to resellers and end users.

Qualifications

  • 3+ years of relevant experience in access control and physical security; pre-sales technical and/or engineering experience preferred.
  • Bachelor's degree or equivalent experience.
  • Prior experience creating written responses to functional and technical requirements for Request for Information (RFI) and Request for Proposal (RFP).
  • Prior experience delivering pre-sales, technical training content, and product demonstrations to resellers and end-users.
  • Prior experience creating a bill of material (BOM).
  • Excellent communication skills, both verbal and written.
  • Demonstrate self-confidence, energy, and enthusiasm.
  • Present ideas, expectations, and information in a concise, well-organized way.
  • Must have the ability to lift 50 lbs.
  • Ability to travel 50-70% and live in proximity to a major airport; a valid passport is required.


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