Per Diem Acute Patient Access Services Representative

4 weeks ago


Casa Grande, Arizona, United States Banner Health Full time

Primary City/State:
Casa Grande, Arizona

Department Name:
Banner Staffing Services-AZ

Work Shift:
Varied

Job Category:
Revenue Cycle

We currently have 2 openings.

Schedule:

Sunday - Saturday 5:30am to 5:30pm

Sunday - Saturday 8:00am to 5:00pm

Hours are not guaranteed/Per Diem/No benefits with this role

Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

Must be able to complete an 4-week paid training Monday - Friday 8:00am to 5:00pm

Explore and excel. If you're looking to leverage your abilities to make a real difference - and real change in the health care industry - you belong at Banner Staffing Services. Apply today.

Patient registration, collecting insurance information, verifying demographics and setting up payment plans/taking payments are the main responsibilities of this role. Hours vary as this is a per diem position - weekends as needed. Customer service, clerical work, and insurance knowledge is helpful.

Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health. Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.

As a valued and respected Banner Health team member, you will enjoy:

Competitive wagesPaid orientationFlexible Schedules (select positions)Fewer Shifts CancelledWeekly pay403(b) Pre-tax retirementEmployee Assistance ProgramEmployee wellness programDiscount Entertainment ticketsRestaurant/Shopping discountsAuto Purchase Plan
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

POSITION SUMMARY

This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients' insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.

CORE FUNCTIONS

1. Verifies patient's demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).

2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.

3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.

4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.

5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.

6. Obtains federal/state compliance information, consents and documentation required by the patient's insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.

7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.

8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.

9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient's care. Primary external customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED is required.

Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.

Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Associate's degree in Business Management is preferred.

CHAA certification is preferred.

Previous patient access and/or cash collections experience is preferred. Work experience with the Company's systems and processes is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

  • Casa Grande, Arizona, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name:WIS-HospWork Shift:DayJob Category:NursingHelp change health care; help change the world. Make real change in health care with the freedom to innovate and highly trained staff to execute your vision. Apply today to join the Banner Health leadership team.Established in 1984, Banner Casa Grande Medical...

  • Manager In Training

    4 weeks ago


    Casa Grande, Arizona, United States Circle K Full time

    Grand Canyon BU - Region 01 - Market 01: 2194 Trekell Rd, Casa Grande, Arizona 85122Minimum QualificationsThe minimum qualifications for a Store Manager are:High School diploma or GED preferred.Experience in retail sales preferred.Experience to perform the essential duties, responsibilities and working in the conditions described below.Ability to supervise...

  • Registered Nurse

    1 month ago


    Casa Grande, Arizona, United States Adecco Staffing, USA Full time

    We are currently seeking a passionate and dedicated Registered Nurse (RN) to join our client's behavioral health facility in Casa Grande, AZ. This is a full-time, direct-hire opportunity and comes with an outstanding benefits package including a $15,000 sign-on bonus to all floor RNs. If you are looking for a position that is flexible, values a work-life...


  • Casa Grande, Arizona, United States Banner Health Full time

    ADDING TO PRIMARY CARE TEAM AT GROWING CLINICBC/BE Family Medicine for Primary Care Clinic - Casa Grande, AZExperience the relief of practicing with a large, integrated health system that offers its physicians a financially stable environment, resources and support to provide excellent patient care, and dedication to physician well-being unmatched in the...


  • Casa Grande, Arizona, United States InSync Healthcare Recruiters Full time

    PEDIATRICIAN OPPORTUNITY WITH LOAN FORGIVENESS JUST SOUTH OF PHOENIXExcellent opportunity for a BC/BE Pediatrician looking for practice opportunities in AZ. This growing non-profit is dedicated to serving all social and economically diverse patient populations. Looking for a Pediatrician that is looking to make a difference in a kids life.POSITION...


  • Casa Grande, Arizona, United States Banner Health Full time

    Excellent Urgent Care Opportunity for Experienced FNPNow interviewing for Casa Grande, ArizonaThis location is eligible for additional incentivesBanner Urgent Care is expanding and currently seeking experienced Family Nurse Practitioners to join our team in the growing City of Casa Grande, AZ This is a great opportunity for providers who enjoy working in a...

  • Clinical Manager

    1 month ago


    Casa Grande, Arizona, United States Adecco Staffing, USA Full time

    Job Posting: Clinical Manager (Full-Time) – Casa Grande, AZPosition: Clinical ManagerLocation: Near Casa Grande, AZSchedule: Monday - Friday, 9:00 AM - 5:00 PM (Rotating on-call schedule, primarily phone-based with rare in-person requirements)Salary: $72, $85,410 per year (Based on experience)About Us: We are a dedicated behavioral health and substance...


  • Casa Grande, Arizona, United States InSync Healthcare Recruiters Full time

    FAMILY PRACTICE PHYSICIAN JUST SOUTH OF PHOENIXExcellent opportunity to join this Federally Qualified Health Clinic just 15 minutes South of Phoenix. This clinic has a strong primary care base with a wonderful reputation in the city. We are seeking a team player who actively promotes a collegial and collaborative environment and is seeking 100% outpatient...

  • Clinical Manager

    3 weeks ago


    Casa Grande, Arizona, United States Adecco Staffing, USA Full time

    We're seeking a dedicated Clinical Manager in Casa Grande, AZ to lead and inspire our clinical team, ensuring exceptional care and support for our patients. This is a full time role M-F w/benefits and salary range of $72-80k annually w/some virtual on-call rotation. Location: Crisis/Inpatient/ Position Type: Full-Time, Safety SensitiveKey Responsibilities:...

  • Receiving Clerk

    3 weeks ago


    Casa Grande, Arizona, United States Abbott Laboratories Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Receiving...


  • Casa Grande, Arizona, United States Abbott Laboratories Full time

    Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:Production areas that are clean, well-lit and temperature-controlled Training and career development, with onboarding programs for new employees and tuition assistanceFinancial...


  • Casa Grande, Arizona, United States Abbott Laboratories Full time

    Manufacturing Operator – Tetra – Night ShiftWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:Production areas that are clean, well-lit and temperature-controlled Training and career development, with onboarding programs for new...


  • Casa Grande, Arizona, United States Abbott Laboratories Full time

    Packaging Equipment Operator - Tetra - NIGHT SHIFTWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:Production areas that are clean, well-lit and temperature-controlled Training and career development, with onboarding programs for...


  • Casa Grande, Arizona, United States Adecco Staffing, USA Full time

    We are currently seeking a Licensed Clinical Manager to join our top tier Behavioral Health and Substance Abuse facility in Casa Grande, AZ. If you are looking to make a change in your community and for an exceptional growth opportunity, then this may be the role for you We also offer outstanding benefits and a healthy work-life balance. If interested, apply...


  • Casa Grande, Arizona, United States Abbott Laboratories Full time

    PRODUCTION CLEANING SPECIALIST - CASA GRANDE, AZ PLANT (NIGHT SHIFT - 6:00PM TO 6:00AM - 12 HOUR ROTATING SCHEDULE)Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:Production areas that are clean, well-lit and...


  • Casa Grande, Arizona, United States Abbott Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.Nourish the...


  • Casa Grande, United States Banner Health Part time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Banner Staffing Services-AZWork Shift: VariedJob Category:Revenue CycleWe currently have 2 openings.Schedule: Sunday - Saturday 5:30am to 5:30pmSunday - Saturday 8:00am to 5:00pmHours are not guaranteed/Per Diem/No benefits with this roleEnjoy a flat rate $1/hour weekend shift differential and an...


  • Casa Grande, United States Nationwide Vision Full time

    **Patient Service Representative** at Nationwide Vision Casa Grande **A fast paced and upbeat team environment looking to bring on a Patient Service Representative. We need a candidate excited for a career starting with this entry level opportunity! We are committed to providing training and resources for the right candidate to succeed.** **Pay:...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Pharmacy-HospWork Shift: VariedJob Category:PharmacyInnovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Pharmacy-HospWork Shift: VariedJob Category:Pharmacy*Up to a $2,500 Sign On Bonus Available*Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Radiology-Diagnostic-HospWork Shift: VariedJob Category:Clinical CareEligible for up to $15,000 sign onThe future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be....


  • Casa Grande, United States National Veterinary Associates Full time

    Casa Grande Animal Hospital is looking to add a quality team member. Our clinic is located halfway between Phoenix and Tucson. It is a quick 25 min drive from the Chandler area. Our clinic has been serving the community since 1962. We are a full-serv Client Service, Representative, Customer Service, Retail, Hospital, Client, Animal


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Radiology-Diagnostic-HospWork Shift: VariedJob Category:Clinical CareBanner Health has been recognized by Becker’s Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity. These recognitions...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Radiology-Diagnostic-HospWork Shift: VariedJob Category:Clinical CareBanner Health has been recognized by Becker’s Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity. These recognitions...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Radiology-Diagnostic-HospWork Shift: VariedJob Category:Clinical CareBanner Health has been recognized by Becker’s Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity. These recognitions...


  • Casa Grande, United States Banner Health Full time

    Primary City/State:Casa Grande, ArizonaDepartment Name: Acute PharmacyWork Shift: EveningJob Category:PharmacyAdditional Job Description*UP TO A $5,000 SIGN ON BONUS AVAILABLE*Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. If you’re looking...


  • Casa Grande, United States Fresenius Medical Care North America Full time

    POSITION FEATURES: Earn your CCHT Certification on us! Paid Training Provided. PURPOSE AND SCOPE: Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and...

  • Travel Nurse RN

    2 weeks ago


    Casa Grande, United States PRN Healthcare Services Full time

    Gifted Healthcare is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Casa Grande, Arizona. Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Duration: 13 weeks 36 hours per week Shift: 12 hours, days Employment Type: Travel This facility will not accept Arizona residents. Gifted Healthcare has travel,...


  • Casa Grande, United States Fresenius Medical Care North America Full time

    POSITION FEATURES: Paid Training Provided Earn your National Certification on us! PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with...


  • Casa Grande, United States ACO, Inc. Full time

    Job DescriptionJob DescriptionWhy work for ACO?Join a global family owned company with office/ production in 45+ countries that has been in business for 75 years. ACO products are designed and manufactured with the belief that the company positively impacts the use of one of earth’s greatest resources, water. ACO is rooted with the team player spirit,...


  • Casa Grande, United States ACO, Inc. Full time

    Job DescriptionJob DescriptionWhy work for ACO?Join a global family owned company with office/ production in 45+ countries that has been in business for 75 years. ACO products are designed and manufactured with the belief that the company positively impacts the use of one of earth’s greatest resources, water. ACO is rooted with the team player spirit,...


  • Casa Grande, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships. You will serve as a vital contributor to our Store Operations team and demonstrate your motivation by seizing learning and training opportunities to help launch your career....


  • Casa Grande, United States ACO, Inc. Full time

    Job DescriptionJob DescriptionWhy work for ACO?Join a global family owned company with office/ production in 45+ countries that has been in business for 75 years. ACO products are designed and manufactured with the belief that the company positively impacts the use of one of earth’s greatest resources, water. ACO is rooted with the team player spirit,...

  • Sales Associate

    4 days ago


    Casa Grande, United States Batteries Plus Bulbs Full time

    Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual. If that...

  • Sales Associate

    2 months ago


    Casa Grande, United States Batteries Plus - Cobblestone Group LLC Full time

    Job DescriptionJob DescriptionWelcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and...

  • Sales Associate

    3 weeks ago


    Casa Grande, United States Batteries Plus Bulbs Full time

    Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer Service Team. Whether full-time or part-time, this Sales Associate position is the dream job for an outgoing, people-person, and forward-thinking individual. If that...