Field Service Technician

3 weeks ago

Houston, Texas, United States Alfa Laval Full time

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who you are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you're looking for

About the job

Alfa Laval USA is looking for a skilled Field Service Technician to join our global repair team within the business unit Marine Heat & Gas. The position is based in the US (preferably Houston, TX), and you will be part of a motivated team working with condition inspections and providing support and guidance to the team performing repairs on boiler plants, scrubbers, inert gas generators and from time-to-time other products.

Do you want to be a part of our international boiler service repair team with great focus on customer service?

As our Field Service Technician, you will support on-site inspections within a dynamic and flexible team managing the increasing number of inquiries and orders which the department is receiving. As part of the team, you will travel to various locations (75-85%+) and perform the following tasks:

  • Inspections and reporting
  • Provide support and guidance to the team of local boilermakers and welders working on large repairs
  • Make sure that repairs are done in accordance with the repair procedures issued and following the weld procedures included
  • Collaborate with our inside sales team to estimate time and material consumption and best repair procedures enabling competitive and profitable quotations for our valued customers

What you know:

We are looking for an engineer, boiler maker, welder or similar with excellent technical skills in welding processes – preferable combined with throughout knowledge of Alfa Laval Aalborg products and/or other similar products within the maritime industry. Further, good communication skills in English, spoken and written are essential, along with understanding of Microsoft 365 portfolio of systems and programs that is essential when making reports on inspection.

You have a high school diploma or GED and an aptitude for being a structured, service and quality minded colleague to maintain and build even stronger relations with our customers (external and internal). It is important that you are flexible, independent, robust, and thrive in a very active environment with much travel activity of + 200 days/year.

Physical factors

  • Physical Requirements (lifting, climbing, standing, entering confined space, equipment and/or motor vehicle use)
  • Must be able to lift and carry 60 lbs. as required
  • Must wear company issued uniform and PPE
  • Must be able to successfully pass offshore training (Bosiet/HUET)

What's in it for you?

We offer a challenging position in an open, informal, and friendly environment where we help and support each other to develop and create value. Your work will have a true impact on Alfa Laval's future success. Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, a robust wellness program, paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The overall salary range for this role is typically $26/hr-$32/hr; with travel and overtime pay $75,000 to $90,000 annually.

EEO/Vet/Disabled Employer

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