Admissions Clerk

Found in: beBee jobs US - 2 weeks ago

Jamestown, Virginia, United States Jamestown Regional Medical Center Full time
Overview

Jamestown Regional Medical Center is looking for a Difference Maker to join the clinic team. This positions starting wage is between $15.66 and $18.40 per hour based on experience, with a $2,500 sign on bonus The Admission Clerk is responsible for greeting patients, scheduling appointments and directing phone calls to the appropriate area. Ensures that accurate patient information and any obtainable payments are collected and that patients are aware of pertinent clinic policies and procedures.

Responsibilities

Greets patients and guests upon entering the medical center, ascertain needs, and directs appropriately. Interviews patients, gathering information , including but not limited to ; demographic data, insurance information, and obtains appropriate signatures. Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, and geriatrics) while performing duties. Discusses payment arrangements with patients, receives payments and prepares receipts. Escorts patients and their families to their rooms or outpatient department. Inputs patient information into computer and, upon completion, distributes forms to appropriate personnel. Answers and screens calls in a prompt, pleasant, and efficient manner takes messages and communicates messages to the appropriate person in assigned area. Prepares and organizes the daily appointment/treatment schedule for assigned department clerk is supporting. Conducts reminder/preservice calls for service area supporting. Quick register or Pre-registers patients for all appropriate hospital departments, gathering information for the admission process, and giving instructions and other pertinent information to the patient. Make customer services calls to all scheduled patients, reminding patients of scheduled appointments and giving instruction and other pertinent information (especially estimated upfront pricing) to the patient. Works closely with Patient Access Specialist of service area to assist in inquiries about preauthorization with exception to the Cancer Center. Cancer Center ONLY: Complete insurance verification along with medical policy verification on applicable orders. Responds appropriately to emergency situations i.e fire alerts, stat calls, etc. Completes the scanning of documents to accounts. Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer. Assist Financial Counselor in determining co-pay, coinsurance deductibles. Performs other related duties as assigned or requested.

Qualifications

High school level of knowledge required. Some college recommended. Must be able to follow oral or written orders. Good written and verbal communication skills are needed.

One year clerical experience required. Knowledge of medical terminology and insurance plans is beneficial.

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