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Strategic Account Manager

4 months ago


Other US Location Toll Group Full time

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We have an exciting opportunity for a Strategic Account Manager who will be responsible to build and sustain seamless and professional service to meet and exceed customer's expectations by creating strategic relationships between customer and company.

The Opportunity

  • Customer facing – maintains strategic key customer business and relationship with TGF
  • Helps to develop new business strategies, review market analysis and develop new and improved methods for selling Toll products.
  • Provides input to management to respond to changing market conditions, to improve internal efficiency and maximize results.
  • Develops marketing tools such as rate and tariff books.
  • Performs maintenance of accounts to establish and maintain KPI standards.
  • Assists in overseas campaigns and overseas visitors' requirements.

What you will need to succeed:

  • Bachelor's degree or equivalent experience
  • Minimum of five (5) years' related experience in the global freight transportation service industry
  • Windows Operating System
  • MS Office Applications (Outlook, Word, and Excel)
  • Strong Communication Skills
  • Strong numerical and analytical skills

Salary $70 000 to $90 000 per year

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit

You must be entitled to work in United States of America and be prepared to undertake pre-employment checks including a criminal history check and medical.