Information Technology Specialist

Found in: beBee jobs US - 2 weeks ago


Fort Hood, Texas, United States Department Of The Army Full time
Summary

About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction This position is located at the Ft Cavazos Network Enterprise Center (SANEC).



Duties
  • Ensure the integration, use, operation, and maintenance of network and voice technologies throughout Fort Cavazos.
  • Develop procedures, provide recommendations and plan, test, implement, and coordinate upgrades and configuration changes.
  • Integrate, add, move, or change voice, video and data networks and peripherals, including Unified Communications telephones and features on a strategic network.
  • Monitor operation to ensure hardware and software are functioning properly and operation standards are met.
  • Install, test, troubleshoot, program, maintain, and repair telephone switching equipment, attendant consoles, power and relay racks, miscellaneous telephone sets, radio, fire alarms, intrusion alarms, computer data circuits and related equipment.
  • Complete scheduled preventative and unscheduled demand maintenance in accordance with commercial manuals and/or US Government directives and local guidance.
  • Replace faulty equipment hardware with spare parts and ensures defective equipment is turned-in for repair or replacement.
  • Function as system administrator for computer-controlled telephone switch systems, VoIP call managers, Video Conferencing call manager, voice mail server and/or Automated Attendant server.
  • Responsible for the effective maintenance, utilization, troubleshooting, and repair of installation cable distribution systems from the main distribution frame to the Internal Cable Distribution Systems required to bring services to the customer.
  • Comply with DISA Security Technical Inspection Guides (STIGs) to ensure operations are performed in accordance with system security requirements.
  • Survey and evaluate network usage, user complaints, traffic interruptions or other communication issues, hardware and software capabilities, and other relevant factors.

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