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ServiceNow Architect

3 months ago

Boston, Massachusetts, United States RapDev Full time


About RapDev

We specialize in modern ITOM & DevOps ServiceNow delivery and implementations as well as integrations and services for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across your organization.

About the Job

Are you interested in solving complex cloud-native and DevOps problems for ServiceNow customers? We're the primary DevOps partner in the ServiceNow ecosystem and are looking for architects that are ready to lead implementations of the latest DevOps/ITOM technologies and integrate them with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform while growing your skills within AWS, GCP, Azure along with Jenkins, Github, QA tools, and more

What you'll do:

  • Develop quality software and web applications
  • Analyze and maintain existing software applications
  • Design highly scalable, testable code
  • Discover and fix programming bugs
  • 3rd party integration development (REST, SOAP, mid servers, etc)
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL's, UI scripts
  • Work independently with customers on implementations and remote services
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as needed
  • Participate in SCRUM calls
  • Utilize strong written and verbal communication skills
  • Stay on time and on task with assigned customer work

Who you are:

  • Bachelor's degree or equivalent experience in Computer Science or related field
  • Proficient in JS and ServiceNow
  • Experience leading ITOM implementations
  • Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.
  • Experience/willingness working on multiple projects simultaneously
  • Self-Learner and eager to understand new technologies


Benefits
  • 100% Employee Healthcare Coverage (Medical, Dental & Vision)
  • Retirement Plan (5% 401k Match, IRA)
  • Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Hybrid Work Opportunities
  • Fitness & Commuter Subsidies available
  • Equity (without a vesting period)
  • Relocation Assistance
  • SL & LT Disability
  • Visa Sponsorship