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IT Site Operations
2 months ago
Basic Function
HF Sinclair is seeking a IT Site operations in Artesia, NM who will be responsible for providing Information Technology (IT) technical support at the local operational level. Resolves mid level to advanced technical issues to the Company's IT equipment and conducts technical assignments and projects for the IT Department under minimal supervision. This position will address and support issues related to the local operational IT systems, servers, network, printers and client support. Coordinate hardware and software upgrades at the local operational level.
Job Duties
- Provides Tier 2 and Tier 3 IT support and after-hours support
- Provides advanced desktop, telecom, application, and infrastructure support
- Manages small to medium projects on an local operational level
- Provides support for local operational level application support (troubleshooting, testing and upgrades)
- Provides on-site network monitoring and support. Responds to local user support issues as assigned.
- Supports all aspects of the network
- Tests and evaluates routine network systems to eliminate problems
- Works with LAN/WAN vendors on problem resolution
- Provides support for LAN/WAN service issues
- Troubleshoots network logs
- Provides server administration duties including configuration and maintenance of Windows Server, and Citrix Server
- Provides preventative maintenance, including server monitoring, applying and testing patches, and checking for space limitations
- Oversees server issue resolution, analyzing and providing solutions for Operating System and Database Hardware issues
- Analyzes and evaluates current interface configuration, user requirements, and optimizes server topologies
- Recommends add-on technologies and customizations to Company software systems to provide efficiencies to business operations
- Writes clear, concise, and accurate documentation and provides training (i.e., work procedures, how to guides)
- Protects all Infrastructure systems from unauthorized access (i.e., MPLS, WAN, Wireless, PBX)
Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion.
Experience
A minimum of Six years of job-related experience is required.
Education Level
A minimum of a High School Diploma or equivalent is required.
Preferred Education
A Bachelor's Degree in Information Systems or related field is preferred.
Required Skills
Intermediate knowledge of applications systems and ability to apply this knowledge. Intermediate working knowledge of information systems concepts/design/development, systems development life cycle, recovery techniques, performance monitoring and tuning; decision-making, analytical, and problem solving skills. Conceptual and data analysis skills, advanced reading skills, the ability to perform intermediate mathematical calculations, intermediate reading and writing skills, and excellent interpersonal skills with the ability to effectively communicate with others, both written and verbal communication. Ability to lead to lead projects as required.
Preferred Skill
Certifications: Microsoft and Cisco certifications (MCDST, MCSA, MCSE, MCP); Network, and software certifications (A+, N+, NET+) are preferred. ITIL Foundation
Supervisory/Managerial Responsibility
None.
Work Conditions
Office based with up to 30% travel by land and air required. Petroleum refinery and driver based environment including but not limited to chemical, pressure vessels, tanks, rotating equipment, working in confined spaces, and exposure to risk of electrical shock. Subject to all weather and varying road conditions. Occasionally required to work long hours which may include nights, weekends, holidays for regularly scheduled maintenance and emergency work and support as well as on-call availability.
Our One HF Sinclair Culture:
At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization.
We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.
About HF Sinclair Corporation
HF Sinclair Corporation ("HF Sinclair"), headquartered in Dallas, Texas, is an independent energy company that produces and markets high value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products in 19 states principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high quality fuels to more than 1,300 Sinclair branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming. HF Sinclair also owns a 47% limited partner interest and a non-economic general partner interest in Holly Energy Partners, L.P., a master limited partnership that provides petroleum product and crude oil transportation, terminalling, storage and throughput services to the petroleum industry, including HF Sinclair subsidiaries.
Equal Opportunity Employer
HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.
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