Sales - Charter Bus , Mini-Coach, Livery
3 weeks ago
Do you love to help people have a great transportation experience? Do you want to help student groups plan adventures? Do you love helping brides and grooms make their wedding day exceptional? Then Cardinal Transportation is the place for you.
To excel in this position, you will need to have great organizational skills, be very comfortable talking on the phone, be proficient on a personal computer, handle multiple priorities without errors and have fun.
Your excellent communication skills will need to be on display while engaging with clients on the phone and through email as well as while working with coworkers in varied roles within the organization.
Responsibilities:75%:
Excel in converting calls and emails into reservation with exceptional customer service
Respond to customer phone calls and email requests with the correct information
Input new reservations into dispatch system and send confirmation emails
Modify existing reservations in dispatch system as needed and resend confirmation emails
Data entry related to trip itineraries
Monitor dispatch system and assist drivers with schedule changes due to changes in flight arrival/departure times
Provide affiliate partners with confirmations and status updates as needed
15%:
Contact drivers for the following date about runs assigned (ex. Changes, add-ons, special directions)
Respond to issues with customers/drivers
Organize and distribute driver paperwork (such as: trip sheets, directions, marquees, etc.)
Contact drivers to get staffing shortages covered
Update driver's availability as needed
5%:
Provide customers with information about the local area and points of interest as requested
General office duties as needed ex. Sorting, filing, faxing
Required qualifications:
2 years in customer service-related work
1 year experience with multiline phone system
Proficient in Microsoft Office products
Pass a Drug Test
Desired qualifications:
1 year charter bus sales
Experience with livery dispatch software such as Fasttrak or Coach Manager preferred
Familiarity with central Ohio region
Job Type:
Full-time
Pay:
$ $19.00 per hour
Benefits:
401(k)
401(k) matching
Flexible schedule
Health insurance
Paid time off
Shift:
8 hour shift
Weekly day range:
Weekend availability
Ability to commute/relocate:
Columbus, OH:
Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Work Location:
In person
Job Type:
Full-time
Pay:
$ $19.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Health insurance
On-the-job training
Paid time off
Referral program
Experience level:
2 years
Shift:
Day shift
Evening shift
Morning shift
Rotating shift
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work setting:
In-person
Office
Ability to Relocate:
Columbus, OH 43204:
Relocate before starting work (Required)
Work Location:
In person
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