Field Installation Technician

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow's demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

SUMMARY

Understand and execute multiple facets of a restaurant equipment installation and minor remodel projects, including subcontractor supervision and training, site surveys, remodeling trades, practices, procedures, techniques, tools and equipment, materials, specifications, quality control, cost control, safety, and applicable building codes.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Knowledge of commercial construction including electrical, plumbing, framing, etc.

• Gather project materials and maintain records of inventory throughout the project cycle.

• Ensure subcontractor and vendor work is executed and complies with scope of work.

• Ensure subcontractors have corrected all deficiencies identified by project team.

• Identify conflicts in construction progress and communicate them timely to project team for resolution.

• Able to quickly identify potential schedule conflicts and generate and implement needed modifications

• Maintain daily log (written) of activities on the jobsite. Perform job progress and completion punch list identification and completion.

• Walk all units on project daily to monitor activities and assist in future planning

• Ensure that the job site is always kept in a clean and organized manner.

• Able to clearly explain steps, provide clear directions, and answer questions about construction processes to customer representatives, employees, and subcontractors

• Proficient at blueprint reading and ability to draw appropriate sketches to communicate details to employees, and others

• Use and maintain hand tools, portable power tools, and stationary power tools safely, with the ability to identify and correct environmental or other workplace hazards

• Willingness to learn and receive instruction/direction from team members

• Must complete and fulfill paperwork required for purchase orders, and time sheets weekly

• Frequent over night and weekend work required to meet project deadlines.

• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Computers – Knowledge of computer hardware and software, including applications and programming.

• Design – Knowledge of design techniques, tools, and principals involved in productions of technical plans, blueprints, and drawings.

• Language Skills: Intermediate Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization.

• Mathematical Skills: Basic Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

• Computer Skills: Word Processing Software – Microsoft Word, Spreadsheet software – Microsoft Excel, and Internet Applications

• Reasoning Ability: Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Other Knowledge/Skills: Attention to detail, Problem Solving, Customer Service, Technical Learning, Time Management, Conflict Management, Process Management, Written Communications, Negotiating, Organizational & Multi-tasking, knowledge of MEP trades from basic to advanced

• Physical Demands: Dexterity of hands and fingers to operate construction tools, computers and tablets etc. While performing the duties of this Job, the employee is regularly required to stand and walk; Use hands to finger, handle, or feel; Reach with hands and arms; Climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand and sit. The employee must occasionally lift and/or move up to 100 pounds.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED required.

• 5+ years of prior commercial construction experience with equipment and installation repair

• Proficient in MS Office products, including ERP and supporting field survey software

• Skilled in multiple trades such as welding, carpentry, electrical, and plumbing

• Restaurant operational and foodservice equipment experience highly preferred

• Prefer a valid Commercial Driver's License for truck rentals

SUPERVISORY RESPONSIBILITIES

Does not supervise staff

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position involves work at sites where duties will be performed both indoors and outdoors.

• This position requires frequent air travel (>95% of the time) and hotel stays

• 95% of time is spent working at job sites, mainly over night

ENVIRONMENTAL, HEALTH AND SAFETY

Employee will follow all Environmental Health and Safety rules that are set forth by the company.

COMMENTS

This job description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments and less significant responsibilities will be performed by the incumbent(s).

This job description also complies with the Corporate Regulations (Policies, Coordination Standards and Competence Regulations of the Group, Division and Location).

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Important information for all executive search companies, headhunters and HR consultants

The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.