Analyst, Medicare Sales and Retention

3 weeks ago


New York, New York, United States HealthFirst Full time
The Analyst, Medicare Sales and Retention is passionate and motivated by Healthfirst's mission and wants to make a lasting impact in healthcare. This individual will create significant impact by providing the analytical support to the Medicare Sales team to develop, assist in execution, and continuously improve upon a strategy that supports a profitable growth across the Medicare Product portfolio.

Job Description Duties/Responsibilities:

  • Work collaboratively with finance analysis, sales, marketing, Intake & Enrollment, and other departments as necessary to support market growth plans to achieve market growth and profitability objectives
  • Compile information from multiple sources to prepare and distribute time-sensitive and accurate reporting for internal and external audiences
  • Support team in analysis of the financial performance of e Integrated Products, identify favorable and unfavorable trends, develop recommendations to improve trends, communicate recommendations to management through a P&L focused mindset
  • Design, create, modify, support and maintain monthly competitive reports
  • Prepare ad-hoc reporting as required by senior management and external partners
  • Support team in creation of models to forecast growth performance and financial outcomes
  • Effectively manage projects by setting clear project milestones and deliverables; clearly communicating goals, objectives and responsibilities. Participate in meetings to gather and specify departmental requirements for such projects
  • Develop applications and reports using Microsoft Excel, Tableau and pertinent databases

Minimum Qualifications:

  • Bachelor's Degree and/ or Equivalent Experience
  • SQL and Tableau skills with ability to query, compile, and manipulate large datasets
  • Advanced skills in Microsoft Excel
  • A tendency to take full ownership of a situation or deliverable. This means having pride in one's work, being an expert in the area, and a willingness to do whatever it takes to get to a result.
  • Understand and translate highly complex concepts to a wide range of audience. This means the ability to take a complex program or situation and break it down into simpler, constituent parts.
  • Experience in analyzing membership growth and retention trends and identifying drivers
  • Ability to efficiently validate data and analyses to identify potential errors in final results
  • Highly analytical person who can demonstrates problem solving and critical thinking skills.
  • Strong public speaking and oral and written communication skills with the ability to translate data to business insights (in other words, you are an analytic storyteller)
  • Team player who contributes to creating a positive work environment and willing to pull their sleeves up to get things done with a bias towards action and prototyping towards a solution.
  • Demonstrate intellectual curiosity and a desire to continue learning and growing. This means you want to go above and beyond to understand the business context.

Preferred Qualifications:

  • Experience working in a health care delivery system or a health insurance company
  • Knowledge of Medicare and Medicaid programs, health care, and managed care
  • Python skills with ability to create automated data pulls and manipulations

Since we care so greatly about our employees' and members' wellbeing, Healthfirst has implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Company's current COVID-19 or other infectious disease health and safety protocols, including local requirements, which may include sharing information regarding your vaccine status and mask wearing. Protocols may change in the future with the evolving public health landscape. Healthfirst will consider accommodation requests as required by applicable law.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not , or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.


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