Patient Access Representative

3 weeks ago

Charleston, West Virginia, United States Essentia Health Full time

Job Description:

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician's order, and provide patients with cost estimates and itineraries for their upcoming appointments.

Education Qualifications:

Key Responsibilities:

  • Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision
  • Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary
  • Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue
  • Maintains all assigned work queues according to supervisor's instructions and guidance
  • Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service
  • Answers incoming phone calls, schedules appointments, and refers to clinical team as needed
  • Sanitizes registration equipment between each use and restocks basic supplies
  • Other clerical duties as assigned

Preferred Qualifications:

  • Previous Patient Access Representative or Patient Scheduler experience
  • Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date

FTE

0.6

Shift Rotation

FTE Flex D/E/N (United States of America)

Shift Start Time

Varies

Shift End Time

Varies

Pay Range

$ $20.56 / hour

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

Union

VA Hospital AFSCME Service Workers (VAHOSPAIDE)

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:

Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Equal Employment Opportunity (EEO) at Essentia

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.


  • Patient Access Representative

    1 month ago

    Charleston, West Virginia, United States Essentia Health Full time

    Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...

  • Patient Access Representative

    3 weeks ago

    Charleston, West Virginia, United States Essentia Health Full time

    Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...

  • Patient Access Representative

    3 weeks ago

    Charleston, West Virginia, United States Essentia Health Full time

    Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...

  • Patient Access Representative

    3 weeks ago

    Charleston, West Virginia, United States Essentia Health Full time

    Job Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to...

  • Patient Access Team Leader

    1 month ago

    Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Leader? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...

  • Patient Access Team Leader

    3 weeks ago

    Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Access Team Leader? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...

  • Central Line Access Registered Nurse

    1 week ago

    Charleston, West Virginia, United States Inova Full time

    Inova Schar Cancer Institute is looking for a Central Line Access Nurse Ideal candidates will have experience with mediports and central lines. The Registered Nurse provides knowledgeable and caring clinical practice and care coordination through an understanding of patients, families, nurses and healthcare delivery teams. Consistently provides safe and...

  • Patient Services Coordinator

    1 week ago

    Charleston, West Virginia, United States CORA Physical Therapy Full time

    Patient Services Coordinator CORA West Ashley As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great...

  • Area Representative

    1 week ago

    Charleston, West Virginia, United States Fellowship of Christian Athletes Full time

    Job Description The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleship -- making disciples who make disciples. The...

  • On-Site Service Representative

    3 weeks ago

    Charleston, West Virginia, United States Grainger Businesses Full time

    Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to...

  • Patient Care Coordinator

    1 week ago

    Charleston, West Virginia, United States ottobock Full time

    Summary Statement With ten patient care facilities along the coast of South Carolina, Carolina Orthotics & Prosthetics (COP) has been servicing the surrounding Lowcountry with quality orthotic, prosthetic and pedorthic care for over years. In 1, Carolina Orthotics and Prosthetics joined Ottobock Patient Care. Together, we are all about excellence and...

  • Sales Representative

    1 week ago

    Charleston, West Virginia, United States The Carr Group Full time

    Sales Representative / Outside Sales / Remote + Hirgin now industry The Carr Group with Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.This is a sales position with an incredible commission...

  • Patient Financial Counselor

    1 month ago

    Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Financial Counselor? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...

  • Patient Financial Counselor

    3 weeks ago

    Charleston, West Virginia, United States HCA Healthcare Full time

    Description IntroductionDo you want to join an organization that invests in you as a Patient Financial Counselor? At Trident Medical Center, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.BenefitsTrident Medical Center, offers a total rewards package that...

  • Frontline Sales Representative

    2 weeks ago

    Charleston, West Virginia, United States Bluegreen Vacations Full time

    At Bluegreen Vacations, as a Sales Representative, you will utilize your unique personality and passion to engage and meet face-to-face with potential customers and sell our affordable family-friendly vacations to over 60+ and growing resorts in the US alone.We are looking for a Sales Representative for our Charleston,SC LocationOur winning team starts with...

  • Physician Access Liaison

    3 weeks ago

    Charleston, West Virginia, United States Charleston Area Medical Center Full time

    Charleston Area Medical Center is seeking BC/BE physician in Internal Medicine, Family Medicine or other clinical specialty for its Command Center. Position is responsible for driving the Transfer Center operations daily working alongside current Transfer Center Staff and Flow Coordinators. Utilization of Capacity Management and Careware to determine real...

  • Patient Care Coordinator Supervisor

    1 week ago

    Charleston, West Virginia, United States Wellbe Senior Medical Full time

    Job Summary: WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the...

  • Registration Representative

    1 week ago

    Charleston, West Virginia, United States CAMC Health System Full time

    Job Summary Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location. Responsibilities Greet and register patients. Explain payment policy and insurance coverage prior to patient registration, obtaining insurance and demographic information. Seek the assistance of medical...

  • Specialty Representative, Rheumatology

    3 weeks ago

    Charleston, West Virginia, United States AbbVie Full time

    Company DescriptionAbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our...

  • EP Principal Mapping Specialist

    1 week ago

    Charleston, West Virginia, United States Boston Scientific Full time

    Hiring Manager: John Patrick MahoneyRecruiter: Rachele Johnson Interested in hearing from an Electrophysiology Mapping Specialist at Boston Scientific? Check out our video featuring Gianna to learn more about the role.About the role: This is an exciting time to join our Cardiology team as we launch new and innovative products to the Electrophysiology (EP)...