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Lead Associate, Footwear PT

3 months ago

Oklahoma City, Oklahoma, United States Under Armour Full time


Purpose of Role

The Lead Associate, Footwear supports the achievement of store sales and KPI targets by modeling brand values, leveraging product knowledge, and selling skills to provide Athletes a unique experience when visiting Under Armour. The Lead Associate, Footwear uses product knowledge expertise and operational experience support to other teammates.



Your Impact

Sales & Omni

Complete omni-channel requests for athletes in line with Under Armour's policies and procedures where applicableCoaching and training fellow teammates on footwear technology and selling practicesPromote core & seasonal products to athletes by incorporating knowledge into selling process

Brand Image & Athlete Experience

Model the Under Armour service culture and exceed customer expectationProvide an athlete experience unique to Under ArmourAid Athletes according to UA service model, communicate brand values, and identify sales opportunitiesFamiliar with UA Brand stories communicated during training sessions

Retail Operations

Provide feedback on store operations to the Store LeadershipMaintain merchandising standards and support execution of floorsetsOperate within UA policies and procedures communicating risk to Store Leadership when necessaryPerform operational and cash processes (manual or system) in line with company guide and trainingAdhere to Under Armour's dress code and attendance policiesAssist as needed in operations; cash desk/ticketing/merchandising/stock replenishment

Team Collaboration/Self Growth

Collaborate with teammates to meet or exceed store goalsAbility to actively listen to feedback from leadership to continue to grow as a teammate

Qualifications

Basic numeracy and literacy Active listening & communication skillsFluency in local languageProficient in use of computers and other technology Ability to establish interpersonal relationshipsCollaborate in a team environmentAbility to perform tasks in a fast-paced and deadline-oriented environmentLimited understanding of business acumenDemonstrated critical thinking to solve routine problemsBasic prioritizing & planning skills

Requirements

One year experience of working in a sports/apparel & footwear retail environmentHigh School education or equivalentAvailability to work a flexible schedule, including holidays, nights, and weekends

Physical Requirements

Ability to handle or relocate products up to 25 lbs/12kgsAble to stand and move about for extended periods of time with short breaks to handle productsAbility to freely access all areas of the store; including the selling floor, stock and register areaReasonable accommodations may be made to assist in performing the essential responsibilities