Front Desk Supervisor

3 weeks ago

Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time
Overview

Opportunity: Front Desk Supervisor

Supervise front desk operations maintaining guest service, quality, and sustainability standards.

Your Career Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

  • Interview, select, train, schedule, coach, and support associates to ensure performance aligns with brand or hotel standards and HHM core values.
  • Address guest complaints by researching situations thoroughly and finding effective solutions.
  • Focus on enhancing guest satisfaction scores and overall experience.
  • Engage in lobby ambassador activities to build relationships with guests for return visits.
  • Manage front office operations in absence of higher management.
  • Handle bookkeeping tasks like balancing accounts and conducting audits.
  • Take reservations and promote marketing programs.
  • Welcome and register guests, provide necessary information, compute bills, and handle payments.
  • Ensure cleanliness and appearance of public areas meet standards.
  • Follow sustainability guidelines and safety standards.
  • Other duties as assigned.

Your Background and Skills

  • Associate's or Bachelor's degree preferred.
  • 1 to 3 years of relevant experience.

Work Environment and Context

  • Varied work schedule including shifts, holidays, and weekends.
  • Tasks involve standing, walking, lifting, bending, and reaching.

Our Values

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Experience the All-Suite Holiday Inn Resort in Orlando, Florida near WALT DISNEY WORLD Resort where Children eat free for breakfast and dinner. A Walt Disney World Good Neighbor Hotel, The Holiday Inn Resort Orlando Suites – Waterpark is centrally located, offering spacious suites, Internet access, pools, entertainment, and more.

Join a diverse team at HHM Hotels, an equal-opportunity employer without discrimination.

Source: Hospitality Online

  • Front Desk Supervisor

    3 weeks ago

    Orlando, Florida, United States AC Hotel By Marriott Orlando Full time

    Job DetailsJob Location: AC by Marriott Orlando - Orlando, FLPosition Type: Full TimeSalary Range: $ $17.50 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelDescriptionOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes...

  • Front Desk Supervisor

    1 week ago

    Orlando, Florida, United States AC Hotel By Marriott Orlando Full time

    Job DetailsJob Location: AC by Marriott Orlando - Orlando, FLPosition Type: Full TimeSalary Range: $ $17.50 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelDescriptionOverview: A Kolter Hospitality Front Desk Supervisor delivers service excellence to our guest by encouraging a comfortable and welcoming environment that promotes...

  • Front Desk Supervisor

    3 weeks ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Potential Career PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach, and support associates,...

  • Front Desk Supervisor

    2 weeks ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Front Desk SupervisorSupervise front desk operations in accordance with established guest service, quality and sustainability standards.Potential Career PathAssistant Front Office Manager – Front Office Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach, and support associates,...

  • Front Desk Agent

    3 weeks ago

    Orlando, Florida, United States Spark by Hilton Orlando Universal Blvd Full time

    The Country Inn and Suites Orlando is seeking positive and professional Front Desk Agents to join our TEAM. If you have a passion for hospitality and enjoy connecting with guests consider this opportunity T.E.A.M Together Everyone Achieves MoreAs Front Desk Agent, you will be a member of our dynamic TEAM providing outstanding customer service, and delivering...

  • Front Desk Lead

    3 weeks ago

    Orlando, Florida, United States teamworkonline Full time

    Who We AreWe are Tennis The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA? We are a passionate team of staff...

  • Front Desk Agent

    3 weeks ago

    Orlando, Florida, United States Spark by Hilton Orlando near SeaWorld Full time

    As Guest Service Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. TEAM Culture:Our TEAM culture motivates and encourages each individual member to...

  • Front Desk Manager

    3 weeks ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Front Desk ManagerManage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates,...

  • Front Desk Manager

    1 week ago

    Orlando, Florida, United States TownePlace Suites Orlando Theme ParksLake Buena Vista Full time

    OverviewOpportunity: Front Desk ManagerManage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service.Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train, schedule, coach and support associates,...

  • Front Desk Associate

    2 weeks ago

    Orlando, Florida, United States Bluegreen Vacations Full time

    The Fountains Resort, located in Orlando, FL, is seeking a Front Desk Associate. Hiring Immediately, apply today Compensation: Starting at $17 per hourSchedule: Full-Time; AM (7:00am-3:00pm) and PM (3:00pm-11:00pm); Weekend Shifts Mandatory Location: 12400 International Drive Orlando, FL 32821BENEFITS YOU'LL ENJOY: Up to 21 Paid Days off per Year 401K Match...

  • Front Desk Associate

    2 weeks ago

    Orlando, Florida, United States Bluegreen Vacations Full time

    The Fountains Resort, located in Orlando, FL, is seeking a Front Desk Associate. Hiring Immediately, apply today Compensation: Starting at $17 per hourSchedule: Full-Time; AM (7:00am-3:00pm) and PM (3:00pm-11:00pm); Weekend Shifts Mandatory Location: 12400 International Drive Orlando, FL 32821BENEFITS YOU'LL ENJOY: Up to 21 Paid Days off per Year 401K Match...

  • Front Desk Agent

    3 weeks ago

    Orlando, Florida, United States Spark by Hilton Orlando near SeaWorld Full time

    As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. We're looking for a full time front desk agent for the 3 - 11pm shift.TEAM Culture:Our...

  • Front Desk Agent

    1 week ago

    Orlando, Florida, United States Spark by Hilton Orlando near SeaWorld Full time

    As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will shine and set the tone for an unforgettable guest experience. We're looking for a full time front desk agent for the 3 - 11pm shift.TEAM Culture:Our...

  • Front Desk

    4 weeks ago

    Orlando, Florida, United States Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Orlando Lake Buena Vista in the Marri, 8615 Vineland Avenue, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out....

  • Front Desk

    2 weeks ago

    Orlando, Florida, United States Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Orlando Lake Buena Vista in the Marri, 8615 Vineland Avenue, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out....

  • Front Desk

    4 weeks ago

    Orlando, Florida, United States Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Fairfield Inn & Suites Orlando Lake Buena Vista in the Marri, 8615 Vineland Avenue, Orlando, Florida, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...

  • Front Desk

    4 weeks ago

    Orlando, Florida, United States FirstService Residential Full time

    Job Overview:As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and...

  • Front Desk

    1 week ago

    Orlando, Florida, United States FirstService Residential Full time

    Job Overview:As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and...

  • Front Desk Agent

    3 weeks ago

    Orlando, Florida, United States SpringHill Suites Orlando Lake Buena Vista in Marriott Village Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation SpringHill Suites Orlando Lake Buena Vista in Marriott Villa, 8601 Vineland Avenue, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out....

  • Front Desk Agent

    2 weeks ago

    Orlando, Florida, United States SpringHill Suites Orlando Lake Buena Vista in Marriott Village Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation SpringHill Suites Orlando Lake Buena Vista in Marriott Villa, 8601 Vineland Avenue, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out....