Clinical Director

Summary:

Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.

Responsibilities:

Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their familiesEnsuring consistent application of nursing services policies and standards throughout the organizationMonitoring patient outcomes and quality and effectiveness of nursing careOverseeing performance of teams; identifying and addressing staff training and development needsApprising medical staff, department heads, and administrators in matters related to nursing service and strategies Standard I: Financial Management
Recognizes the impact of reimbursement on revenue Understands the relationship between values–based purchasing and quality outcomes with revenue and reimbursementCreates, monitors, and analyzes a budget; explaining varianceConducts ongoing evaluation of productivity, forecasting future revenue and expensesDocuments capital appropriations and project authorizations Standard II. Human Resources Management
Evaluates and specifies the critical resources required to accomplish the team's objectivesInitiates requests for required resources based on staff competency with patient acuity Allocates team resources responsibly and equitably within the scope of labor lawsCalculates resource usage to set a baseline for comparisonDiscovers opportunities to improve resource utilizationImplements changes in role consistent with scope of practiceAnticipates and plans for admission/discharge/transfer needs to facilitate patient flowResolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc.Adjusts management and personal style to fit the needs of different people and different situationsExplores motivational factors and tailors motivational efforts to individual needs and situations for the departmentConducts evaluations on personnel performance at the work place and recommends improvement plansCoaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors
Situation ManagementIdentifies issues that require immediate attentionApplies principles of crisis management to handle situations as necessary Manages conflictPromotes team dynamicsMentors and coaches staff Promotes Professional Management Promotes and encourages stress managementEncourages participation in professional actionprinciples of self–awarenessFosters a healthy work environmentDiversityUnderstands the components of cultural competence as they apply to the workforceMaintains an environment of fairness and processes to support itCapitalizes on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations
Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues Provides direct service to internal or external customersFacilitates the resolution of customer problems, issues, or concernsMonitors and promotes workplace safety requirements resulting in positive patient outcomesApplies systems thinking knowledge as an approach to analysis and decision–makingDemonstrates accountability for nursing research and quality improvement activitiesProvides evidence–based nursing carePromotes and communicates patient information effectively across the continuum of care Standard V. Leadership
Serves as a leader of patient careUtilizes an appropriate style of leadership: autocratic, democratic, laissez–faire/free rein, etc.Demonstrates leadership qualities: intelligence, influence, determination, integrity, confidenceManages own behaviors during interactions, such as feedback giving, to shape workplace eventsUtilizes positive reinforcement to motivate and attain desired behaviors; increases productivityEmploys leadership theories, such as contingency and transformational, and associated techniquesApplies techniques of "action learning" to problem solve and personally reflect on decisions Clinical Performance Improvement
Shares experiences with process performance improvements across multiple areasRecognizes recurring and difficult problems and explores new or innovative solutionsLeverages technology to facilitate the sharing of clinical performance or outcomes dataCompares and contrasts different approaches for performance improvement; highlights pros and consCreates mechanism for ensuring quality and performance measures are understood and valued by nursing staffConsults on and coaches on developing business cases to justify improvement initiatives Clinical Policies and Standards
Monitors different types of clinical practice to ensure compliance with standardsEvaluates existing and evolving standards and procedures and their impact on the organizationInforms others on advanced clinical standards and policies across medical specialtiesCollaborates with other functions in establishing and documenting joint standardsParticipates in the development of clinical policies and practicesDevelops control and monitoring mechanisms for clinical policies adherence Healthcare Policy and Ethics Compliance
Shares experiences with addressing diverse problems in healthcare policy complianceDemonstrates best practices for dealing with complex compliance or non–compliance situationsGuides others in making correct decisions when faced with ethical dilemmasDesigns or revises organizational practices and procedures to ensure compliance with policiesSupports and coaches on mechanisms that encourage attention to compliance issues; all clinical activitiesParticipates in translating policy changes into operational programs and services Healthcare Regulatory Environment
Implements programs as needed to comply with diverse healthcare laws or regulationsMonitors regulatory compliance of all healthcare practices to ensure no violationsEvaluates key aspects of pending healthcare regulations and legislation that may impact companyProvides recommendations and implements solutions to existing and potential legal problemsShares main considerations and issues related to laws and regulations in the implementation of healthcare practices Collaborates and communicates with all departments of healthcare organization for the preparation for external audits. Requirements: Bachelor's DegreeMinimum of 3–5 years of clinical patient care experience in a relevant settingMinimum of 2 years of healthcare leadershipRN License in state of employment or compactBLS Work Type: Full Time
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CHRISTUS Health is an international Catholic, faith–based, not–for–profit health system comprised of more than 600 services and facilities, including more than 60 hospitals and long–term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. Sponsored by the Sisters of Charity of the Incarnate Word in Houston and San Antonio and the Sisters of the Holy Family of Nazareth, the mission of CHRISTUS Health is to extend the healing ministry of Jesus Christ. To support our healthcare ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on staff who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States. EXTENDING THE HEALING MINISTRY OF JESUS CHRIST

We are inspired by our mission, vision and core values to deliver compassionate, high quality health care, improving the health of the communities we serve. Above all, we are committed to providing our customers and their family members with a truly unique healing experience, one that embodies our values and respects the dignity and worth of each person. Creating a health care system that is truly excellent in all areas is an ongoing effort.

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