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Manager, Retail Accounting

1 month ago


Jacksonville, Florida, United States Tapestry Full time

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Manager of Retail Accounting will provide accounting support for the Tapestry Retail Accounting Department supporting Coach, Kate Spade and Stuart Weitzman North America Ecommerce locations. This role reports into the Sr. Director, Retail Accounting.

The successful individual will leverage their proficiency in Retail Accounting to...

  • Oversee the reconciliation of Ecommerce sales for approximately 6 websites.
  • Manage day to day Ecom Sales Audit and exception monitoring ensuring successful financial postings.
  • Manage Customer Service support tickets ensuring timely responses and KPIs.
  • Lead month end close for all Tapestry North America Ecommerce locations. Review and approve all journal entries ensuring accuracy and all Tapestry deadlines are met.
  • Oversee / approve account reconciliations and call out risks / opportunities. Present quarter end results to Retail Accounting management.
  • Support IT / Digital road map including new initiatives and enhancements. Ensure control requirements are captured, are in compliance with GAAP policies / procedures and are tested end to end.
  • Monitor activities of various functional areas to ensure compliance with internal policies and procedures, GAAP, SOX, and industry "best practices".
  • Develop and implement process improvements by analyzing current accounting procedures and recommending changes.
  • Manage and review all internal and external auditor's request.
  • Learn process flow of all transactions in order to be able to get into the detail when issues need to be researched.
  • Special projects and ad hoc reporting as requested from internal and external business partners.

The accomplished individual will possess...

  • Strong written and verbal communication and interpersonal skills.
  • Excellent team player who works extremely well in a collaborative environment.
  • Attention to detail and delivery focused.
  • Must understand transactional details and apply to the larger picture.
  • Strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities with a positive attitude.
  • B.S. or M.S. in Accounting, Finance or related field
  • 4+ years or more of experience
  • Previous experience with leading a team.
  • Ability to multitask and strong organizational skills.
  • Strong pc skills, including knowledge of Microsoft Excel.

An outstanding professional will have...

  • Big 4 Experience or Public Accounting with Retail Experience a plus.
  • Certified Public Accountant (CPA) or equivalent credential preferred.
  • SAP and ReconNet experience a plus.

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale

    and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or

Visit Tapestry, Inc. at

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