Front Desk Patient Access Treatment Scheduler, Center for Hematology and Oncology, FT, 8:30A-5P

3 weeks ago

Boca Raton, Florida, United States Baptist Health South Florida Full time


Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.


Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do.

At Baptist Health, we positively impact the human experience for patients, employees, and physicians.

Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.


This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback.

We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care.

Based on the U.S.

News & World Report Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we're excited to come to work is the people.


Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs.

We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here.

We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes.

When it comes to caring for people, we're all in.


Boca Raton Regional Hospital is an advanced tertiary medical center with 400 beds and is a recognized leader in Cardiovascular Care, Oncology, Women's Health, Orthopedics, Emergency Medicine and the Neurosciences, all of which offer state-of-the-art diagnostic and imaging capabilities.

Description:

Responsible for scheduling infusion treatments, transfusions, and labs for oncology patients. Navigate EHR & understand treatments plans ordered by physicians.

Attend to the Oncology Request Queue to ensure patients are being scheduled for new treatments and change of treatments in a timely manner.

Utilize scheduling guidelines and medication lists, for chemotherapy and non-chemotherapy medications, to make certain patients are receiving treatment safely. Collaborate with infusion nurses and triage APPs to ensure patients are scheduled appropriately prior to discharge. Communicate with infusion leadership to maximize productivity towards clinic flow.

Interact and coordinate care with clinical staff, including physicians and APPs, to confirm and review treatment regimens and overall plan of care.

Refer patients to Express Symptom Management, if patient requests an urgent visit. Estimated pay range for this position is $ $22.79 / hour depending on experience.

Qualifications:

Degrees:
High School,Cert,GED,Trn,

Exper Additional Qualifications:
Experience in Healthcare and/or Customer Service setting, Oncology background strongly preferred. Working knowledge of Microsoft Office Scheduling Systems (i.e. Soarian, Cerner, Centricity, Pathways Healthcare Scheduling, Chart links etc.) Medical Terminology required. Experience with high volume calls. Excellent verbal and written communication. Excellent interpersonal and customer services skills. Must be organized, detail oriented, and able to multi-task.

Minimum Required Experience:
3 years

EOE

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