Assistant Store Manager

3 weeks ago

Pleasant Prairie, Wisconsin, United States COACH Full time
Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or

Associate Manager(s), tracks store's performance at all times and achieves sales through team Productivity Management: holds sales team accountable for personal productivity Takes ownership and commitment for delivering results; actively aware of personal and store metrics and

achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going

productive relationships with customers Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s) Understands changes in local market with potential impact on business performance and supports the

execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating

fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated,

sophisticated, appropriate business attire consistent with Coach's guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer's purchase decisions by balancing patience and assertiveness Sensitive to customer and team's needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and

forward thinking and partners with the Store Manager and/or District Manager when appropriate Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times Understands the positive sales impact staffing has on the business; recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standards Sales/productivity goals: communicates goals for the team in partnership with the Store Manager and/or

Associate Manager(s), tracks store's performance at all times and achieves sales through team Productivity Management: holds sales team accountable for personal productivity Takes ownership and commitment for delivering results; actively aware of personal and store metrics and

achieves goals Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going

productive relationships with customers Develops a clienteling strategy in partnership with the Store Manager and Associate Manager(s); implements and monitors strategy over time to achieve business goals and objectives in partnership with the Store Manager and Associate Manager(s) Understands changes in local market with potential impact on business performance and supports the

execution of local sales strategies and tactics Builds credibility and trust as a personal fashion advisor to both team and customers by communicating

fashion awareness and trends in the marketplace Creates positive impressions with store team and customers by bringing best self to work through elevated,

sophisticated, appropriate business attire consistent with Coach's guide to style Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e. charity events, local associations, mall initiatives) Coaches team on how to incorporate trends into their selling experience with customers Influences customer's purchase decisions by balancing patience and assertiveness Sensitive to customer and team's needs and tailors approach by reading cues Resolves customer problems and meets customer needs in a timely manner through solution-oriented and

forward thinking and partners with the Store Manager and/or District Manager when appropriate Encourages team to build long-term relationships with customers to drive business Develops both self and individual product knowledge skills and remains aware of current collections Works with the Store Manager and/or Associate Manager to protect and drive the needs of the business at all times Understands the positive sales impact staffing has on the business; recruits accordingly Coaches, develops and motivates the team on a daily, weekly and monthly basis to meet goals and utilizing Company tools Ensures all daily tasks are completed without negatively impacting service of Coach standards

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