UX Researcher

2 months ago


Wilmington, Delaware, United States Mindteck US Full time

Responsibilities
  • Engage in both remote user research (such as usability studies, surveys, and interviews) and in-person testing with users in both our Milford and Cambridge offices.
  • Recruit participants who represent the target audience for each test
  • Plan and conduct user research, including methods such as usability studies, interviews, surveys, and user testing.
  • Analyze and synthesize research findings to gain deep insights into user needs and behaviors.
  • Collaborate with designers, product managers, and engineers to translate research insights into product improvements.
  • Advocate for the user by presenting research findings to customers and influencing product strategy.
  • Conduct software testing, ensuring the functionality, reliability, and performance of the product.
  • Collaborate with the development team to identify, log, and track software defects.
Qualifications
  • Bachelor's degree in human-computer interaction, psychology, or a related field.
  • 3+ years of experience in user experience research or a related field.
  • Proficiency in a variety of user research methods and tools.
  • Strong analytical skills and the ability to make data-driven decisions.
  • Excellent communication skills and the ability to clearly articulate research findings.
  • Experience with user research in agile development environments.
  • Experience with data analytics software (ex. Datadawg) is a plus.
  • Understanding chromatography systems and related software is a plus.


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