Community Manager

Found in: beBee jobs US - 4 days ago

Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

SHIFT: 4:30pm-1am (Shift subject to change based on business needs)Job Overview

Within Wind Creek Casino, the Community Manager is responsible to and for the members (on-line or on-site) of this community. The Community Manager is responsible for the management of the Trust Relationship Cycle. The Community Manager is the primary lead between members and management of the online community. The Community Manager assures that on-site activities and resources necessary to support Wind Creek Casino are available and ready upon entry of members to a property. The Community Manager facilitates the ability of members to organically grow the Hub through their own interests and initiatives, and aids identified Brand Advocates to grow their influential worth.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And ResponsibilitiesActs as the key trust and relationship builder in the virtual community and actively manages the Trust Relationship Cycle
Determines and employs an appropriate communication tactic in both verbal and written communications
Serves as and manages the key point of contact for inbound requests & connect with relevant department leads to facilitate a meaningful response
Engages with customers, provides meaningful response(s) to their requests and needs and engages in dialog both in public and in private where appropriate
Creates conditions within the virtual community that discourage anonymity
Mediates disputes within the virtual community
Identifies, elevates, and amplifies brand advocates
Identifies, embraces, and defuses detractors
Shapes editorial for outbound messaging within the virtual community
Works with multiple internal stakeholders to constantly plan, schedule, create, publish content and follow up with community members on a daily basis
Authors blog posts and participate in group discussions to communicate and reinforce key messaging, offers and feature across the virtual community
Escalates issues, observations, opportunities, and insights to the executive team
Other jobs and duties as assigned
Job Requirements: (please ensure you meet the listed requirements prior to applying)High School Diploma or GED or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment- required

Must be 21(twenty-one) years of age or older- required

Proficiency with Microsoft Office products; Outlook and Word (a skills test will be administered and must pass with a 70% pass rate)- required

Demonstrated ability to articulate thoughts both verbally and in writing using proper grammar and sentence structure; a typing test will be administered with a 25 WPM pass rate- required

Six (6) months of customer service experience - required

One (1) year work experience in CMP or two (2) years' work experience with an equivalent guest/data tracking tool – preferred

Working knowledge of Opera, Open Table and Open Course - preferred

Prior work experience or training in advertising, PR, online marketing or similar field- preferred

Experience working with popular social media tools such as Facebook, Twitter, Pintrest,
Demonstrated ability to conceive and implement ideas in an ambiguous environment absent explicit directive
Demonstrated ability to effectively share your ideas with others
Demonstrated ability to stay up-to-date on new and fun things from diverse sources and disciplines that are for web savvy users as well as everyday people
Demonstrated ability to show that your ideas are analytically sound
Demonstrated ability to identify risks and opportunities in user generated content
Outstanding organizational skills and ability to handle multiple projects simultaneously while meeting deadlines
Must be willing to solve people's problems
Must be willing to proactively enhance the customer experience
Must be willing to work hard and enjoy learning
Must thrive on the excitement of working as part of a goal-oriented team
Must be an independent, creative self-starter who loves running with things while keeping other stakeholders in the loop
Ability to communicate results to management and in a fast paced environment
Must be willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) is required for this position
Must have a Pennsylvania Gaming License (or the ability to obtain and maintain a license) is required for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
Must be willing to work odd and irregular hours including nights, weekends and holidays.
Source: Hospitality Online

  • Director of Program Management

    Found in: beBee jobs US - 2 weeks ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    Job OverviewOur Wind Creek Platform team powers the online experiences and services our customers love, and we pride ourselves in our culture of inclusivity, customer focus and quality. We're looking for a Director of Program Management who can lead a team of talented Program Managers to drive our strategy, roadmap, and execution in partnership with design,...

  • Sustainability Director

    Found in: beBee jobs US - 2 weeks ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    Job OverviewThe Sustainability Director is responsible for the day-to-day administration of the Wind Creek Hospitality environmental and sustainability program following regulatory guidelines. The candidate will deliver a wide range of energy management and associated analytic activity, energy efficiency assessment, planning, and a range of sustainability...

  • Full Stack Web Application Developer

    Found in: beBee jobs US - 2 weeks ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 8am-5pm (Shift subject to change based on business needs)Job OverviewThe Full Stack Web Application Developer will work on a customer engagement website that delivers a variety of different game experiences to Wind Creek Hospitality guests. This website serves as the anchor for our Infinity Loop Customer Engagement suite for the company, increasing...

  • Mobile Application Developer

    Found in: beBee jobs US - 20 hours ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 8am-5pm (Shift subject to change based on business needs)Job OverviewAs a Mobile Application Developer, you will work on Wind Creek's mobile applications (iOS/Andriod) that deliver a variety of different game experiences and resort functionality to Wind Creek Hospitality guests. These Mobile apps are a companion to our Wind Creek Casino Website. The...

  • Software Test Engineer

    Found in: beBee jobs US - 2 weeks ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 8am-5pm (Shift subject to change based on business needs)Job OverviewThe Software Test Engineer position will be responsible for testing software that is developed as a part of the digital platform team's initiatives related to the Wind Creek casino web site, apps and BI efforts. This position will generate, document and execute test plans and test...

  • Beverage Server

    Found in: beBee jobs US - 2 weeks ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    Shift: 6pm-2:30am (Shift subject to change based on business needs) PurposeOur genuine attentiveness and positive energy provide guests, especially women, an escape from their ordinary world into our exciting fantasy world of play, chance, and possibility. With this contribution, we give them a feeling of importance and belonging.Value SystemOur Enthusiastic...

  • Massage Therapist

    Found in: beBee jobs US - 1 week ago

    Atmore, Alabama, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 12:00pm-8:00pm (Shift subject to change based on business needs)Job OverviewThe Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment...

  • Community Manager

    Found in: beBee S US - 3 days ago

    Atmore, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 4:30pm-1am (Shift subject to change based on business needs)Job OverviewWithin Wind Creek Casino, the Community Manager is responsible to and for the members (on-line or on-site) of this community. The Community Manager is responsible for the management of the Trust Relationship Cycle. The Community Manager is the primary lead between members and...

  • Taco Bell

    1 week ago

    Atmore, United States Seasoned Full time

    Taco Bell - Atmore is currently hiring a full time or part time Restaurant Supervisor for our Atmore, AL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Atmore in order to achieve customer satisfaction, quality service,...

  • Taco Bell

    1 week ago

    Atmore, United States Taco Bell Full time

    Taco Bell - Atmore is currently hiring a full time or part time Restaurant Supervisor for our Atmore, AL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Atmore in order to achieve customer satisfaction, quality service,...

  • Store Sales Associate

    4 days ago

    Atmore, United States Citi Trends Full time

    Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, this is it.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.* Processing freight* Assisting with the...

  • Full Stack Web Application Developer

    Found in: beBee S US - 1 week ago

    Atmore, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 8am-5pm (Shift subject to change based on business needs)Job OverviewThe Full Stack Web Application Developer will work on a customer engagement website that delivers a variety of different game experiences to Wind Creek Hospitality guests. This website serves as the anchor for our Infinity Loop Customer Engagement suite for the company, increasing...

  • Software Test Engineer

    Found in: beBee S US - 1 week ago

    Atmore, United States Wind Creek Casino & Hotel Atmore Full time

    SHIFT: 8am-5pm (Shift subject to change based on business needs)Job OverviewThe Software Test Engineer position will be responsible for testing software that is developed as a part of the digital platform team’s initiatives related to the Wind Creek casino web site, apps and BI efforts. This position will generate, document and execute test plans and test...

  • Software Test Engineer

    5 days ago

    Atmore, United States Wind Creek Hospitality Full time

    Description:SHIFT: 8am-5pm (Shift subject to change based on business needs)Job Overview: The Software Test Engineer position will be responsible for testing software that is developed as a part of the digital platform team's initiatives related to the Wind Creek casino web site, apps and BI efforts. This position will generate, document and execute test...

  • Beverage Server

    Found in: beBee S US - 2 weeks ago

    Atmore, United States Wind Creek Casino & Hotel Atmore Full time

    Shift: 6pm-2:30am (Shift subject to change based on business needs) Purpose Our genuine attentiveness and positive energy provide guests, especially women, an escape from their ordinary world into our exciting fantasy world of play, chance, and possibility.  With this contribution, we give them a feeling of importance and belonging.Value System Our...

  • Assistant Attorney General

    Found in: Lensa US P 2 C2 - 1 week ago

    Atmore, United States Poarch Band of Creek Indians Full time

    Job Announcement: HR2024: Position Title: Assistant Attorney General Advertising: Publicly Department: Legal Division: Legal Immediate Supervisor: Assistant Attorney General Department Director: Attorney General/Chief Legal Officer Employment Status: Exempt Position Type: Regular Full-Time (2 positions) Mandatory Reporter: No Background Check Required: Yes...

  • Taco Bell

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Atmore, AL, United States Taco Bell Full time

    Taco Bell - Atmore is currently hiring a full time or part time Restaurant Supervisor for our Atmore, AL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Atmore in order to achieve customer satisfaction, quality service,...