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Shift Manager

4 months ago

Bethany, Missouri, United States Sonic Full time

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest

Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time

Helping employees understand the big picture and their role by sharing the "why" behind tasks

Celebrating team successes and coaching for better performance

Setting clear expectations and providing continuous feedback throughout shift

Creating an upbeat positive atmosphere during the shift that makes work fun

Managing the majors: food and paper, labor, and guest service

Maintaining and enforcing SONIC safety and sanitation standards

Relentlessly complying with all federal, state, and local laws and regulations

What You'll Need:

Excellent leadership and communication skills

High standards for self and the team

Positive attitude, especially during rushes or stressful situations

Resiliency – trying different approaches to solve a problem; working to get better every day

Eagerness to learn and grow professionally and personally

Ability to prioritize and complete tasks accordingly

Effective communication skills; basic math and reading skills

Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.