Service Technician

SDI Service Technician

The SDI Service Technician will install & service water purification systems at customer sites. Deliver, set up, exchange, troubleshoot & maintain ion exchange tanks or membrane systems to customers in commercial & industrial applications. Will service & maintain double-pass RO & HERO systems & all pretreatment systems, including performing DI system sanitations. Interfaces with large account customers & provides accurate & timely reports & service recommendations.

Key Skills

Initiative Customer Focus Accountable
Duties & Responsibilities

Ensure that correct equipment required for the daily route is loaded, secured & meets quality specs. Load & unload tanks on truck(s) & maintain correct inventory on board truck(s) as required.Operates, maintains, performs diagnostics on all industrial types of RO systems, including but not limited to membrane exchanges, internal & external profiling, instrument replacement, pretreatment maintenance, chemical metering pump, electrical, relay, I/O A/B.Maintains contact with customer on site, communicating effectively, politely, & responding to their needs. Maintains good customer relationships. Handles customer issues & inquiries.Performs maintenance and repairs on equipment to include plumbing, electrical/electronic diagnosis, pumps & motors, & tank level controls.Rinses ion exchange tanks & membrane systems to customer specifications at sites & ensures quality specifications are met.Takes water samples & conducts the following tests including but not limited to TDS, resistivity, pH, CO2, Cl2, & hardness.Other duties as assigned.
Knowledge, Skills & Other Abilities

Preferred:
Knowledge of commercial & industrial membrane systems & UV systems.Knowledge of PLC logic/programing.Knowledge of ion exchange & membrane theory & operation, as well as pretreatment applications.Vocational training in applicable fields such as electrical, industrial/mechanical
Education & Experience

Required:
HS Diploma, GED or equivalent.Possess a valid driver's license & clean driving record history
Preferred:
Associate's Degree in electrical, industrial / mechanical, engineering, or water treatment disciplinesCollege coursework in chemistry Experience driving company vehicles such as panel vans or service trucksForklift certification/experience or ability to obtain forklift certification.
Working Conditions

Ability & willingness to handle repetitive weight - 50 lbsAbility & willingness to work in all weather conditionsAbility & willingness to work in range of environments to include but not limited to industrial facilities, manufacturing facilities, & power industry facilities

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