Table Games Floor Person

4 weeks ago

Chandler, Arizona, United States Wild Horse Pass Full time

Closing Date May 21, 2024 At 500 Pm

Pay Rate: $28.62 hour plus tip pool share

Position Summary

This position is responsible for guest service within the Table Games area and responsible for performing the following duties personally, as well as demonstrating the GILA WAY.

Essential Duties And Responsibilitiesinclude the following. Other duties may be assigned.
  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Observes employees and guests at gaming tables, alerts pit manager or surveillance staff of any cheating, counting, or game disruption.
  • Facilitates the smooth operation of the gaming tables and promotes positive guest relations.
  • Covers tables for dealers as needed.
  • Tracks guests at shift change, ensuring that their cumulative transaction totals are ready to be rolled into the following shift by the Pit Manager.
  • Enters guest information into table touch with description, average bet, win-loss and previous money total.
  • Signs up new Player's Club members and prints Player's Club cards.
  • Enters chip fill or credit requests, placing fills on table and entering them into table touch tracking system.
  • Fulfills guest requests for complimentary food, beverage and show tickets as needed to resolve guest issues.
  • Exhibits Guest Service First behavior.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other special projects and duties as assigned.
Supervisory Responsibilities

This position currently has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience
  • High School Diploma or equivalent preferred.
  • Table Games dealing experience required.
  • Ability to perform the GILA WAY which is as follows: Greet our guest, Interact positively with our guest, Listen actively to our guest and Appreciate our guest.
  • Must possess excellent guest service skills, be a self-starter with the ability to multitask, follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.

This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities

Important Notes

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Source: Hospitality Online

  • Table Games Dealer

    3 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date May 21, 2024 At 500 PmPay Rate: $6.05 per hour plus tipsThis position is responsible for providing a memorable experience for guest while protecting the assets and following the policies and procedures of the enterprise while personally performing the following duties, as well as demonstrating the GILA WAY.Essential Duties And...

  • Surveillance Officer

    7 days ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date June 6, 2024 At 500 PmPay Rate: $22.00 per hourThis position is responsible for the providing surveillance of gaming employees, guests, facilities, grounds and property; ensure that enterprise facilities are safe from fire, theft, burglary, assault and other such cases that may threaten the safety and security of the casino property, employees...

  • Bus Person

    1 month ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date April 29, 2024 At 500 PmPay Rate: $18.00 per hourThis position assists servers and provides guests service by quickly and thoroughly cleaning and setting food serving and dining areas, as well as demonstrating the GILA WAY.Essential Duties And ResponsibilitiesPromotes and provides excellent guest service experiences to both internal and external...

  • Poker Chip Runner/Cashier

    2 weeks ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 22, 2024 At 400 Pm (Pst)Pay Rate: $17.00 per hour plus tipsThis position provides guest relations and services to guests desiring to sign up for and participate in a card game. This position is also responsible for conducting monetary transactions and accounting for completed transactions, by personally performing the following duties, as...

  • Poker Chip Runner

    4 weeks ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 17, 2024 At 500 PmPay Rate: $17.00 per hour plus tipsThis position provides guest relations and services to guests desiring to sign up for and participate in a card game. This position is also responsible for conducting monetary transactions and accounting for completed transactions, by personally performing the following duties, as well as...

  • Drop Count Team Member

    1 week ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date June 7, 2024 At 500 PmPay Rate: $18.00 per hour This position maintains the responsibility within on shift for the collections, transportation and accurate counting of all currency, tickets, and gaming chips, while maintaining accurate operation of count machinery and computer applications, as well as demonstrating the GILA WAY. Essential Duties...

  • Executive Host

    2 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date May 23, 2024 At 400 PmSalary: Depending on Experience (DOE)This position is responsible for increasing gaming revenue by maximizing Gila River Gaming Enterprise Inc.'s share of moderate to high value players gaming budget by performing the following duties, as well as demonstrating the GILA WAY.Essential Duties And ResponsibilitiesPromotes and...

  • Poker Dealer

    2 weeks ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 30, 2024 At 400 PmPay Rate: $6.05 per hour plus tipsThis position is responsible for providing a memorable experience for guests while protecting the assets and following the policies and procedures of the enterprise, as well as demonstrating the GILA WAY.Essential Duties And ResponsibilitiesPromotes and provides excellent guest service...

  • Housekeeper

    1 month ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 2, 2024 At 500 PmPay Range: $ 18.00This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY. Essential Duties And ResponsibilitiesPromotes and provides excellent guest service...

  • Housekeeper

    4 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date May 8, 2024 At 500 PmPay Range: $18.00This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY. Essential Duties And ResponsibilitiesPromotes and provides excellent guest service...

  • Housekeeper

    2 weeks ago

    Chandler, Arizona, United States Santan Mountain Full time

    Closing Date May 22, 2024 At 400 PmPay Range: $ 18.00This position is responsible for maintaining a clean and professional environment within the casino facilities to benefit of all guests by personally performing the following duties, as well as demonstrating the GILA WAY. Essential Duties And ResponsibilitiesPromotes and provides excellent guest service...

  • Players Club Supervisor

    1 month ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 1, 2024 At 500 PmSalary: Depending on Experience (DOE)This position is responsible for supervising the day-to-day activities of the players club representatives as well as overseeing all patron activities dealing with player development membership by maintaining excellent internal and external customer service by completing the following...

  • Players Club Supervisor

    2 weeks ago

    Chandler, Arizona, United States Lone Butte Full time

    Closing Date May 24, 2024 At 400 PmSalary: Depending on Experience (DOE)This position is responsible for supervising the day-to-day activities of the players club representatives as well as overseeing all patron activities dealing with player development membership by maintaining excellent internal and external customer service by completing the following...

  • Lobby Attendant

    2 weeks ago

    Chandler, Arizona, United States Cambria Hotel Phoenix Chandler - Fashion Center Full time

    We are hiring Hotel Lobby AttendantHousekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.Our Lobby attendant...

  • Revenue Audit Clerk

    2 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date May 22, 2024 At 400 PmPay Rate: $19.00 per hour This position is responsible for maintaining the integrity of the casino gaming operations and assets and performs technical, analytical and detail-oriented work concerned with auditing the financial records of the enterprise to ascertain compliance with established internal controls.Essential...

  • Part-Time Sales Associate

    7 days ago

    Chandler, Arizona, United States Lucky Brand Full time

    OverviewOur Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.Who You Are:Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others...

  • Slot Manager

    1 day ago

    Chandler, Arizona, United States Santan Mountain Full time

    Closing Date June 6, 2024 At 400 PmSalary: Depending on Experience (DOE)This position is responsible for the proper scheduling of slot personnel on multiple shifts, providing policy and procedure oversight and guidance pertaining to slot operations by performing the following duties personally or through subordinate staff, as well as demonstrating the GILA...

  • Store Manager

    7 days ago

    Chandler, Arizona, United States Tapestry Full time

    Retail Job DescriptionReports to: General/District Manager Store ManagerSelling and ServiceUnderstands organizational objectives and makes decisions that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Manages sales strategies, initiatives and growth across all categories Flexes...

  • Part-Time Cashier/Stock-Bonus Eligible

    7 days ago

    Chandler, Arizona, United States Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.A...

  • Fine Dining Reservationist

    2 weeks ago

    Chandler, Arizona, United States Wild Horse Pass Full time

    Closing Date May 22, 2024 At 500 PmPay rate: $18.00 per hourThis position is responsible for handling guest inquiries and lead requests for groups to secure and service social restaurant business for Shula's operation. Process any agreements, documents, guest requests and other related booking as required. Works with guests to align guest preferences with...