Travel Consultant

3 weeks ago


Orlando, Florida, United States Bluegreen Vacations Full time

The Travel Consultant (Activations Representative) will be responsible for handling automated dialer outbound calls to existing customers, to finalize a vacation reservation date. They will update the customer database and document reservations for the customer in the Concierge Platform reservation system. They must adhere to specific verification guidelines, to ensure we deliver a qualified tour guest to our Vacation Ownership Sales Centers, to preview our Vacation Ownership programs.

Salary: $15/hr + commission & bonuses

Earning potential up to $50K

Start Date: June 24

Responsibilities:

Assists guests with finalizing their vacation package reservation dateHandles properly the Avaya Dialer System to maximize productivityAdheres to daily Campaign Assignment schedules as directed by any/all LeadershipCollaborates with other Call Center Departments to ensure proper Paperwork, itinerary letter requests, andinventory requestsDocuments guests' accountsAdheres to Approved Sales Pitch offer as designed per CampaignIncreases revenue by selling extra nights, upgrades, package upgrades, tickets, car rentals, and additional roomsQualifications:High school diploma or equivalent1-2 years of relevant experienceProficient with MS Office 365Detailed-oriented with strong analytical and problem solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization.Benefits:Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador.Career Growth: We believe in developing our current talent, we promote within.Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefitsWork/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organizationAmazing discounts: Hotels, retailers, car rentals, theme parks, and much more

BGOROSP



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