Operations Consultant, Employee Health

4 weeks ago

Greensboro, North Carolina, United States Marsh McLennan Agency Full time

Operations Consultant, Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 10,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Operations Consultant, Employee Health & Benefits at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Operations Consultant on the Employee Health & Benefits team, you'll support the organizational goals by providing technology, data analysis & systems training and support to improve efficiency & effectiveness. The Operations Consultant, Employee Health & Benefits maximizes the productivity and ease-of-use of the company's workflow system and tools and aids in standardizing company workflows and procedures, including monitoring operational processes for the different business locations and with acquisitions. Working with a wide range of stakeholders, this role consults with regional colleagues to provide technical expertise on internal and client tools and oversees administration and acts as the primary point of contact for colleagues in need of assistance with internal and external EH&B systems and tools. Successful candidates will need the ability to operate under pressure, provide detailed responses with quick turnaround times, demonstrate excellent organization skills, and juggle competing tasks in a fast-paced environment with impeccable follow through. Our Operations Consultant acts as a change agent for our organization and will need to understand the principles of identified operational technology systems, the planning, development, implementation and evaluation of operational function.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • Minimum of 2-5 years pervious insurance agency/brokerage experience in Employee Health & Benefits required
  • Intermediate to Advanced skills on BenefitPoint, Epic, Smartsheet and Microsoft Office products
  • Strong presentation and interpersonal skills, verbal and written communication skills, and time management skills required
  • Ability for travel (up to 20%)
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associate's or Bachelor's degree preferred
  • Life & Health License or ability to obtain within 90 days

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Flexible Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMAEHB

#MMAMID

#LI-Hybrid

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