Forward Deployed Engineer

3 weeks ago

Remote, Oregon, United States Jellyfish Full time

Sitting in between Pre-Sales, Post-Sales, and Engineering, the Forward Deployment Engineering team addresses the need for a fast action, technical role, who can enter into any stage of the customer lifecycle - aiding in various, value multiplying efforts. Answering questions from "How does this work?" to "Why doesn't this work?" to "Can you make this work?" covering the three distinct areas of our workflow. Split across various work types, this role requires the ability to spin up quickly on the technical implementation and customer context, while retaining an advanced knowledge of product features to measure problems or requests against.

The FDE team is passionate about serving others and enabling them through our technical capabilities seasoned with customer centricity. We are brought into a wide spectrum of conversations and work from customer support, pre-sales and post sales enablement, and R&D feature roadmap. Given our skill set and location amongst the teams, we are able to quickly build tools to meet needs for clients both internal and external. We see your time (both in and outside of work) as valuable and not something to be wasted. In that we plan our efforts as efficiently as possible while maintaining speed.

We are looking for someone who is always excited about solving complex problems from our clients and being the support of our support pipeline

Let's talk about responsibilities

  • Develop and maintain a deep understanding of both the Jellyfish Platform and our customers' specific needs through the engineering lens in order to build successful customizations, configurations, and integrations.
  • Resolve issues by researching and developing solutions, not just answers, working with any of our Core Engineering teams when necessary.
  • Manage a queue of Development, Implementation, and Support related requests, working with your team members to prioritize incoming tasks.
  • Work on Internal Research and Development projects to uplift the team and the whole organization (pre and post sales) (i.e. coming up with more scalable processes, building tooling enhancements, developing new custom reporting, feature work, etc.)
  • Collaborate with R&D to manage product support and implementation.

Let's talk about what you need to excel:

  • Enjoy the challenge of developing quality code in a fast paced environment.
  • Experience in Python
  • Detail-oriented and a creative problem solver.
  • History of working in Atlassian and Git environments; knowledgeable of the tools and workflows.
  • Proven ability to juggle multiple priorities at once.
  • People person. Able to maintain a calm demeanor in high pressure situations.
  • Resourceful and self-driven. Hungry to learn.
  • Helpful & supportive; able to dive in and help colleagues and clients solve problems
  • Thoughtful verbal and written communications; able to be a detective as much as you're able to lead a horse to water.
  • Team-oriented and collaborative.
  • Technically minded with an aptitude for analyzing data.
  • Passionate about solving problems for others.
  • Sees client support as a gift not a burden.

Bonus Points:

  • Familiarity with REST APIs, AWS, and a willingness to learn more.
  • Experience with AWS S3, React, Pandas, Django
  • Has dealt with full product lifecycle: design, implementation, and support
  • Worked cross functionally with teams throughout an organization.

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must

Let's talk about us

This is all about you, but you want to know a little about us. Jellyfish was started in 2017 as a team of three with one big idea: engineering is the core of modern business, so let's create and manage it that way With the help of our customers, we have built the first Engineering Management Platform, providing visibility into engineering organizations, their work, and how they operate. We enable leaders to align engineering decisions with business initiatives and deliver the right software efficiently and on time.

  • Principal Software Engineer

    7 days ago

    Remote, Oregon, United States Forward Financing Full time

    Headquartered in Boston, Forward Financing has been recognized as a Best Place to Work by the Boston Business Journal and Built In Boston and is certified as a Great Place to Work. At Forward, we believe every business deserves financial opportunity. That's why we provide fast, flexible capital to small businesses that have often been underserved by...

  • Senior Product Manager

    7 days ago

    Remote, Oregon, United States Forward Financing Full time

    Headquartered in Boston, Forward Financing has been recognized as a Best Place to Work by the Boston Business Journal and Built In Boston and is certified as a Great Place to Work. At Forward, we believe every business deserves financial opportunity. That's why we provide fast, flexible capital to small businesses that have often been underserved by...

  • Data Engineer

    6 hours ago

    Remote, Oregon, United States M13 Full time

    Redefining Healthcare with CarenosticsAt Carenostics, we're at the forefront of healthcare AI, forging a path to address chronic diseases with transformative solutions. Our work, starting in Chronic Kidney Disease at Hackensack Meridian Health (HMH), has garnered prestigious accolades like the Bio-IT World Innovative Practices Award, placing us in the league...

  • Growth Engineer

    6 days ago

    Remote, Oregon, United States Ritual Full time

    About Ritual Ritual is building a sovereign layer for AI. Our first phase, Infernet, is the first product of its kind to enable developers to access models both on-chain via smart contracts and off-chain. Our next phase, the Ritual chain, will be a sovereign layer custom-built to support AI-native operations and enable a new class of applications at the...

  • Growth Engineer

    7 days ago

    Remote, Oregon, United States Ritual Full time

    About Ritual Ritual is building a sovereign, execution layer for AI. Our first phase, Infernet, is the first product of its kind to enable developers to access models both on-chain via smart contracts and off-chain. Our next phase, the Ritual chain, will be an execution layer custom-built to support AI-native operations and enable a new class of applications...

  • Data Engineer

    1 week ago

    Remote, Oregon, United States WireWheel Full time

    Data EngineerDesign, construct, and deploy data wrangling, processing, and analysis pipelines to extract operational intelligence from a variety of data sources using machine learning and data mining techniques for WireWheel, Inc.Write software programs and modify those written by others to perform specific data wrangling and transformation tasks.Analyze...

  • Senior Software Engineer

    7 days ago

    Remote, Oregon, United States Arcadia Full time

    Who We Are Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.In 2014, Arcadia set out on...

  • Backend Software Engineer

    7 days ago

    Remote, Oregon, United States Empower Banking Full time

    EMPOWER OVERVIEWEmpower is a high-growth financial technology company on a mission to expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility. We dream up and launch one-of-a-kind features that help our members get money instantly whenever they need it, save for the future, and rewrite their...

  • Senior Salesforce Engineer

    6 days ago

    Remote, Oregon, United States Restaurant365 Full time

    Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make...

  • Infrastructure Systems Optimization Engineer

    7 days ago

    Remote, Oregon, United States Cloudflare Full time

    About UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...

  • Cloud Engineer

    2 months ago

    Remote, Oregon, United States 1 Point System LLC Full time

    Cloud EngineerLocation Chicago IL (Remote is option for this long term)Duration 6 Months with extensionsInterviewProgram Overview This team supports two requirements within the Data Engineering space specifically within Card Partnerships and these teams are focused on data deployments and AWS work within this platform. Key skillset Junior to mid level in...

  • Data Engineer

    2 months ago

    Remote, Oregon, United States WireWheel Full time

    WireWheel is revolutionizing the area of privacy and data protection by helping companies to build and manage cutting-edge and scalable privacy programs. Recognized by IDC Marketplace, Forrester, and Gartner as a leader in worldwide data privacy management software, our cloud-based Data Privacy & Protection Platform is built by privacy experts using industry...

  • Senior DevOps Engineer

    1 month ago

    Remote, Oregon, United States Vidmob Full time

    Vidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world's largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob's influence lies in its partnerships and...

  • Backend Engineer

    7 days ago

    Remote, Oregon, United States Solo Full time

    Who we are.Solo enables companies to Connect, Secure and Observe modern applications – APIs, Microservices and Data – with the industry's leading API and Service Mesh Management Platform ("Gloo"). Solo innovations allow companies to stay on the leading edge of both technology and business possibilities.Solo is a VC-backed company, founded in 2017 by Idit...

  • Senior Open Source Infrastructure Engineer

    6 days ago

    Remote, Oregon, United States Quansight Full time

    Who we areQuansight has its roots in the Python data science community. Our founders have had significant involvement in creating and maintaining NumPy, SciPy, Jupyter, Spyder, Dask, Conda, Numba, and other projects, as well as PyData NumFOCUS, and Anaconda. Our mission is to connect companies to open-source communities to create sustainable solutions that...

  • Sr Software Engineer, C++

    3 weeks ago

    Remote, Oregon, United States Invisible AI Full time

    At Invisible AI, we are building the future of computer vision. Today, our core focus is on developing an end-to-end platform that can digitize manufacturing operations. We deploy edge AI cameras to digitize all steps of manual assembly work which helps people-driven manufacturing be accurate, reliable, and safe.Coming from the world of self-driving cars,...

  • Staff Front End Engineer

    6 hours ago

    Remote, Oregon, United States MotiveMetrics Full time

    Powered by AI and machine learning, MotiveMetrics (SaaS) creates the optimal paid search environment guaranteeing the best ads show against targeted search queries. Through our Team + Tech ("People-Powered AI") approach, our platform dynamically creates and manages account structures, identifies and deploys new keywords, and generates winning ad copy...

  • Staff Back End Engineer

    11 hours ago

    Remote, Oregon, United States MotiveMetrics Full time

    Powered by AI and machine learning, MotiveMetrics (SaaS) creates the optimal paid search environment guaranteeing the best ads show against targeted search queries. Through our Team + Tech ("People-Powered AI") approach, our platform dynamically creates and manages account structures, identifies and deploys new keywords, and generates winning ad copy...

  • Field Applications Engineer

    4 days ago

    Remote, Oregon, United States Copia Automation Full time

    Who you areWe are seeking a Field Applications Engineer to support Copia's platform in industrial automation settings, including discrete manufacturing and material handling. This role is part of our Strategy and Operations team, partnering with sales and customer success to accelerate time to value for our customers. You're interested in Copia's mission...

  • Staff Software Engineer, Energy Analytics

    7 days ago

    Remote, Oregon, United States Arcadia (DC) Full time

    Who We Are Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.In 2014, Arcadia set out on...