Service Advisor

2 weeks ago

Farmington, Michigan, United States Interstate Companies, Inc. Full time

I-State Truck Center is looking for an experienced Parts to Service Counterperson for our Farmington, Minnesota location. We are offering highly competitive wages

Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We're looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you.

Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.

At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day

This position is Monday to Friday

Service Advisor Responsibilities:

  • Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer.
  • Assist fellow service office employees with managing schedule and workload.
  • Manage technician time and monitor repair progress for maximum efficiency.
  • Work with parts department by gathering information to complete repair estimates before updating customer for approval.
  • Work with outside vendors for sublet work needed on customer units.
  • Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors.

Service Advisor Requirements:

  • Basic computer skills and knowledge
  • High school diploma or equivalent
  • Excellent communication and time management skills
  • Strong problem solver with the ability to think outside of the box.
  • 3 Years of Truck or Automotive Service Writing Experience Required

Service Advisor Qualities:

  • Positive attitude
  • Solid written and verbal communication skills including excellent customer service and phone skills.
  • Organized and able to manage time wisely.
  • The desire to succeed in a day-to-day challenging position.
  • Mechanical Experience
  • Computer Skills (Excel, Word, Excede OS)

Employee Benefits

  • Competitive Wages - Be paid your worth
  • Tool program - available
  • Tuition assistance - for educational and ongoing career growth
  • Health, dental and vision coverage - begins on the first day of the following month.
  • Paid Time Off - (PTO) starts accruing day one of your full-time employment.
  • Holidays - 6 Holidays and 2 Floating Holidays per year
  • 401(K) - with company matching.
  • Long Term Disability - Supplied
  • Short Term Disability - Supplied
  • Life Insurance - Supplied
  • Healthiest You - Virtual Health Care paid by Interstate.
  • PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
  • Pet Insurance - We care about our furry friends
  • Employee Discounts - available on products and services
  • Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
  • Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

#ZRAPPLY

#ITCRT



Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

  • Beauty Advisor

    6 days ago

    Farmington, Michigan, United States Sephora Full time

    Job ID: 248206Store Name/Number: CT-Westfarms (0330)Address: 307 Westfarms Mall, Farmington, CT 06032, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for every...

  • Beauty Advisor

    7 days ago

    Farmington, Michigan, United States AVEDA Full time

    Position Summary:As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and...

  • supply technician

    1 month ago

    Farmington, Michigan, United States Department Of The Army Full time

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.This National Guard position is for a GS /05/06 SUPPLY TECHNICIAN (TITLE 32), Position Description Number D in SPMD 2550 and is part of the MO 1138th Engineer Company.APPOINTMENT FACTORS: This position is a Temporary vacancy NTE One Year in the Excepted Service. This is a bargaining...

  • Sales Associate Iii

    7 days ago

    Farmington, Michigan, United States COACH Full time

    OPERATIONS:Ensures all daily tasks are completed without negatively impacting service or Coach standards Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Maintains a clean and tidy selling floor at all times Adheres to all...

  • Consumer Investments Market Leader

    1 month ago

    Farmington Hills, Michigan, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...

  • Registered Wealth Management Client Associate

    3 weeks ago

    Farmington Hills, Michigan, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Sales Associate III

    7 days ago

    Farmington, Michigan, United States Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.A...

  • Service Advisor

    2 weeks ago

    Farmington, United States I State Truck Inc Full time

    I-State Truck Center is looking for an experienced Parts to Service Counterperson for our Farmington, Minnesota location. We are offering highly competitive wages! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together...

  • Service Advisor

    20 hours ago

    Farmington, United States Interstate Companies, Inc. Full time

    I-State Truck Center is looking for an experienced Parts to Service Counterperson for our Farmington, Minnesota location. We are offering highly competitive wages! Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together...

  • Service Advisor

    2 weeks ago

    Farmington, United States Interstate Companies Inc Full time

    Job DescriptionJob DescriptionI-State Truck Center is looking for an experienced Parts to Service Counterperson for our Farmington, Minnesota location. We are offering highly competitive wages!Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding...

  • Automotive Service Advisor

    1 month ago

    Farmington, United States Ziems Ford Corners Full time

    Job DescriptionJob DescriptionZiems Ford Quick Lane is seeking daytime and night time Service Advisors. Service Advisors are the first and last impression a customer has with a repair facility. They’re the ones who greet customers, listen to the problems a client is having with their vehicle, communicate to the team of automotive technicians on what the...

  • Quick Lane Service Advisor

    5 days ago

    Farmington, United States Ziems Ford Corners Full time

    Job DescriptionJob DescriptionQuick Lane Service Advisors are the first and last impression a customer has with a repair facility. They’re the ones who greet customers, listen to the problems a client is having with their vehicle, communicate to the team of automotive technicians on what the problem is, and act as the liaison between the shop and the...

  • Junior Advisor

    2 weeks ago

    Farmington, United States WMGNA,LLC Full time

    WMGNA, LLC, a top 20 Hartford County Registered Investment Advisory firm, employs a unique method of subscription based financial planning and builds relationships of trust and collaboration with our clients. We believe in our formula and have a nearly 30-year history of providing sound, caring financial advice to families and businesses. As our business and...

  • Junior Advisor

    2 months ago

    Farmington, United States WMGNA,LLC Full time

    WMGNA, LLC, a top 20 Hartford County Registered Investment Advisory firm, employs a unique method of subscription based financial planning and builds relationships of trust and collaboration with our clients. We believe in our formula and have a nearly 30-year history of providing sound, caring financial advice to families and businesses. As our business and...

  • Junior Advisor

    2 months ago

    Farmington, United States WMGNA,LLC Full time

    WMGNA, LLC, a top 20 Hartford County Registered Investment Advisory firm, employs a unique method of subscription based financial planning and builds relationships of trust and collaboration with our clients. We believe in our formula and have a nearly 30-year history of providing sound, caring financial advice to families and businesses. As our business and...

  • Residential Advisor

    7 days ago

    Farmington, United States Navajo Preparatory School Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF POSITION The Residential Advisor performs pro-active support and mentorship of all students residing in the residential environment. Assures a well-balanced, nurturing, supportive, and psychologically healthy home living environment for all resident students. The Residential Advisor assures a safe and healthy home...

  • Residential Advisor

    13 hours ago

    Farmington, United States Navajo Preparatory School Inc Full time

    Job DescriptionJob DescriptionPURPOSE OF POSITION The Residential Advisor performs pro-active support and mentorship of all students residing in the residential environment. Assures a well-balanced, nurturing, supportive, and psychologically healthy home living environment for all resident students. The Residential Advisor assures a safe and healthy home...

  • Residential Advisor

    5 days ago

    Farmington, United States NAVAJO PREPARATORY SCHOOL , INC. Full time

    PURPOSE OF POSITION The Residential Advisor performs pro-active support and mentorship of all students residing in the residential environment. Assures a well-balanced, nurturing, supportive, and psychologically healthy home living environment for all resident students. The Residential Advisor assures a safe and healthy home living environment for all...

  • Financial Advisor

    1 week ago

    Farmington, United States New York Life Full time

    Description Are you an experienced financial advisor who thrives on providing excellent service to help your clients meet their financial goals? If so, we are looking for you! Our successful candidate will have a proven track record of long-term advisor relationships, a wealth of industry knowledge, great communications skills, and a meticulous eye for...

  • Financial Advisor

    2 weeks ago

    Farmington, United States New York Life - Albuquerque Region Full time

    Job DescriptionJob DescriptionAre you an experienced financial advisor who thrives on providing excellent service to help your clients meet their financial goals? If so, we are looking for you! Our successful candidate will have a proven track record of long-term advisor relationships, a wealth of industry knowledge, great communications skills, and a...

  • Beauty Advisor

    6 days ago

    Farmington, United States Sephora Full time

    Job ID: #Store Name/Number: UT-Station Park (1210)Address: 144 North East Promontory Suite #J-165, Farmington, UT 84025, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularBeauty AdvisorAs a Beauty Advisor, you are a key team member who inspires and helps our customers become the best version of...

  • Customer Experience Specialist

    6 days ago

    Farmington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    6 days ago

    Farmington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    2 days ago

    Farmington, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Financial Advisor

    1 month ago

    Farmington Hills, United States Carson Wealth Full time

    Job DescriptionJob DescriptionWho we are:Welcome to Carson Wealth. Where integrity meets expertise in the world of wealth management. We are currently seeking a dedicated and passionate Financial Advisor to join our team in our Farmington Hills, MI office. At Carson Wealth, our core values shape everything we do. We believe in doing the right thing, always....

  • Financial Advisor

    2 months ago

    Farmington Hills, United States Carson Wealth Full time

    Job DescriptionJob DescriptionWho we are:Welcome to Carson Wealth. Where integrity meets expertise in the world of wealth management. We are currently seeking a dedicated and passionate Financial Advisor to join our team in our Farmington Hills, MI office. At Carson Wealth, our core values shape everything we do. We believe in doing the right thing, always....

  • Customer Service Rep

    2 weeks ago

    Farmington, United States First State Community Bank Full time

    Job DetailsJob Location Farmington, FSFM - Farmington, MO Position Type Full Time Job Category Finance DescriptionCustomer Service RepMake a Positive Impact Are you ready to launch your career in the world of investing and wealth management? First State Financial Management is looking for dynamic, highly organized and detail-oriented individual for a...