Billing and Operations Analyst

4 weeks ago

New York, New York, United States Align Communications Full time

Join the Team

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love?

At Align, our professionals are the key to our success. We dont just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. Were a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our teamwork hard, play hard, be smart

We believe great communities lead to great companies. Thats why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Position Overview

Align is seeking to hire a person join our operations team which manages ConnectWise, focusing on the billing and project/agreement setup aspects of the system. The successful candidate will be an enthusiastic and high-energy individual. This individual will aid in managing our Professional Services Automation System (PSA) ConnectWise, collaborate on purchasing tasks and provide support for our monthly billing procedures.

  • This position will report to the Operations Manager
  • The hybrid position will be based out of our New York City Office 3 days per week, but will be able to work remotely 2 days a week.
  • This is a full-time position offering full benefits, a salary in the $65K to $75K range, paid training, and performance-based bonuses

Responsibilities

  • Be part of a team of ConnectWise Professional Services Automation (PSA) systems administrators primarily focusing on billing and project/agreement setup, while helping with purchasing tasks as required
  • Assist in conducting end-of-month billing processes
  • Ensure sales tax is accurate within the billing systems
  • Manage sales / use tax resale certificates
  • Maintain and update relevant ConnectWise settings
  • Coordinate special projects with a focus on processes and related business operations systems integration and automation
  • Prepare ad hoc reports using ConnectWise and help collecting, analyzing, and presenting data as appropriate
  • Attend internal and external meetings as required and provide data required for executives to make well informed decisions
  • Additional responsibilities consistent with this role may be required

Qualifications

  • BA/BS Degree is preferred
  • 1-4 years of relevant experience in finance or operations
  • Any ConnectWise/PSA, Billing, Accounts Receivable experience is a plus
  • Excellent written and verbal communication skills
  • Highly ambitious with a desire to be a top industry professional
  • Ability to multi-task, prioritize and stay organized in a fast-paced environment
  • Superior multi-tasking and organizational skills, must have the ability to manage multiple priorities and deliverables
  • Strong collaboration and rapport building abilities
  • Solid MS Office experience including Power Point and the ability to create attractive and engaging presentations
  • Excellent work ethic and customer focus
  • Initiative and follow through are key characteristics
  • Any prior accounting experience (Billing / Accounts Receivable/ Accounts Payable) is a plus
  • Strong time-management and follow-up skills are necessary

Tier 2

PM20

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients.

Our professional services team, which includes Workplace Technology, Data Center Solutions and Migrations & Cloud provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit:



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