Senior Lead Project Manager- Federal

4 weeks ago

Herndon, Virginia, United States Lumen Full time

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at , LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Sr Lead Federal Program Manager manages the deployment of telecom, professional services, and IT solutions for Large Systems Integrators, Federal Government and SLED customers.

The Main Responsibilities


•Works with Sales and Engineering teams to gather and validate customer requirements as needed

•Develops project proposals and plans to comply with contract and RFP commitments; this includes determining schedules, funding, procedures for accomplishing the project, staffing requirements, risk management plans, and allotment of available resources to various phases within projects

•Presents and reviews comprehensive project management plans to clients

•Manages customer requirements and expectations

•Oversees monthly and quarterly client service performance meetings; this includes generating service delivery, service assurance, and process assessment and improvement reports

•Ensures SLAs meet (or exceed) client expectations

•Ensures systems, processes, and methodologies are followed to ensure effective monitoring, control, and support of service delivery

•Identifies areas for improvement driven by data and reporting and working with internal teams to implement fixes with urgency

What We Look For in a Candidate



•7 to 10 years of Program and/or Project Management experience in the telecommunications industry

•Experience with diverse technologies is desired; Data, TDM, VoIP and associated equipment

•Direct customer experience with increasingly responsible project management experience required with an emphasis on technical capabilities preferred

•Experience leading cross-functional teams and implementing multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously

•Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics specifically in a transition environment.

•PMP Certification desired

•ITIL Certification desired

•Proficient with Microsoft Project, Excel, Visio, PowerPoint and Word

Bachelors or Equivalent in Other Technology

Must be able to obtain and maintain a Government EOD (Entry on Duty) Clearance – Secret / Top Secret is desired.

Requisition #: 321356

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary RangeSalary Min :

85230

Salary Max :

189360

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary RangeSalary Min :

85230

Salary Max :

189360

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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