Technical Specialist

2 weeks ago


Exton, Pennsylvania, United States AXA Group Full time

Exton, PA, USA

AXA XL Excess and Surplus Lines cater to clients with unusual or high-risk coverage needs that are placed through Excess and Surplus lines wholesale brokers. We proactively position ourselves in the market as being a dedicated Excess and Surplus lines platform with the ability to provide tailored solutions to even the most complex risks. Across AXA XL, we strive to deliver a coordinated and collaborative approach where we complement other lines of business.

Our growing Excess and Surplus unit is looking to fill a Technical Specialist position in the Exton, Pennsylvania office to support our growing business.

As a Technical Specialist, you will play a critical role within the E&S Casualty team directly supporting the Underwriting, Middle Office and Shared Services staff. You will primarily perform underwriting support activities associated with new and renewal submission clearance along with other activities such as loss run requests, status updates in our systems, routine review of account information updating as needed, and quality control of draft policy documents prior to releasing the final to our brokers/clients.

You will utilize your strong communication and relationship building skills as you work closely with colleagues across regional offices, interact directly with various business partners that include Underwriters, Underwriting Assistants, Brokers, and others in our AXA XL global network.

DISCOVER your opportunity

What will your essential responsibilities include?

· Submission Clearance Processing and Oversight Including:

o Timely and accurate processing of new and renewal submissions

o Management of the internal submission mailbox

o Collaborate with Underwriting, Middle Office and Shared Services regarding inquiries

o Handling of account status updates and routine review of account information

o Processing of loss run requests and handling inquiries.

o Assisting with maintenance of process and training manuals along with reference documentation

o Quality Control of work performed by Shared Services staff.

o New and refresher training for Middle Office and Shared Services staff.

o Quality control of draft policies prior to releasing final version to our brokers/clients.

You will report to the Technical Specialist Team Lead.

Qualifications

We're looking for someone who has these abilities and skills:

· College degree or experience/education equivalent; preferably with one year insurance experience.

· Strong interpersonal skills and ability to establish and maintain effective working relations with internal and external colleagues.

· Strong analytical and organizational/desk management skills.

· Client service experience and focus, with the ability to work in a fast-paced environment.

· Excellent written and oral communication skills.

· Strong competency in MS Office applications: MS Outlook, MS Word and Excel required.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks for mid-sized companies, multinationals and even some inspirational individuals. We don't just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines, and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
  • Robust support for Flexible Working Arrangements
  • Enhanced family friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Corporate Responsibility

At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".

· Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.

· Water: We're developing water resilience where it is — and will be — needed most.

· Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.

· Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.

For more information, please see the Corporate Responsibility section on our website.


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