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Housekeeping Supervisor

2 months ago

Golden, United States Origin Hotel Red Rocks Full time
HOUSEKEEPING SUPERVISOR
JOB DESCRIPTION

This position requires supervising, training and inspecting the performance of assigned housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

JOB RESPONSIBILITIES
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and distribute assignment sheets to assigned staff and review priorities
  • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
  • Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
  • Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
  • Knowledge of proper cleaning techniques and chemical handling, and use of equipment
  • Computer mathematical calculations
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers
JOB REQUIREMENTS
  • Prior housekeeping supervisory/management experience
  • Excellent customer service skills
  • Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Source: Hospitality Online