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Room Attendant

3 months ago

Philadelphia, Pennsylvania, United States Sofitel Philadelphia at Rittenhouse Square Full time

We are seeking a service-minded ambassador for the Room Attendant/Housekeeping position.

What you will be doing:

Using your passion for guests and your attention to detail, you will be preparing and pampering our clientele with the highest level of service creating their "home away from home." You will create a "feel welcome" experience for all who enter our doors. Your passion for excellence will ensure the highest level of guestroom cleanliness and immaculate preparation of our Sofitel Bed Concept for an exceptional sleep experience. You will interact with our guests and respond thoughtfully and independently while creating memorable experiences. You will exercise good judgment and a strong intuition to anticipate their needs.Qualifications
  • Your experience and skills include:
  • Passion for delivering personalized customer service and a strong commitment to creating the desired guest experience for all.
  • Excellent communication, organizational and problem solving skills. An ability to work under pressure while maintaining a sense of poise and professionalism.
  • An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members
  • A positive, can-do, team player attitude. A strong desire to support and assist your department and other hotel colleagues, and help them navigate and overcome roadblocks and obstacles.
  • A desire to learn and grow and a fast paced, chic, exciting environment
Additional InformationYour team and working environment:
  • Be part of an exciting and influential team to guide the transformation of luxury, French hospitality.
  • We recognize and celebrate team and individual successes
  • A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Source: Hospitality Online