Dispatch Officer

Dispatch Officer

JR

Williams College Main Campus

The College seeks a full-time (40 hours per week), year-round Dispatch Officer position to serve in campus safety services as the first point of contact for our community. The current shifts available are four days on, two off with rotating days off (evenings and nights only). Schedules are subject to change based on the needs of the department; mandatory shifts, overtime, and holiday hours may be required. This position comes with full benefits, including tuition assistance.

Responsibilities

• Handling emergency and routine calls and maintaining the daily logs
  
• Dispatching officers accordingly, monitoring multiple computerized alarm and card access systems, and appropriately responding to and directing other calls
  
• Responsible for the checking out of equipment, keys, and access cards
  
• Implementing emergency paging systems
  
• Other duties as needed
  

Candidates will also have the opportunity to work events and serve as a Campus Safety Officer when available.

Qualifications:

• Ability to provide exemplary customer service and use excellent communication skills to build rapport over the telephone.
  
• Ability to handle routine and emergency (including medical and psychological) situations with excellent judgment, including when multiple situations arise at the same time.
  
• Attention to detail and strong computer competence
  
• A minimum of two (2) years experience in a public safety or security-related role is preferred.
  
• Familiarity and interest in working with college-age students is required, with a strong commitment to the principles of diversity, equity, and inclusion.
  
• Applicants should possess computer expertise, oral and written communication skills, and the ability to work collaboratively and positively with others are essential. A valid driver's license is required at the time of application.
  

Please send a cover letter and resume

Application review will begin on October 10, 2023 and will continue until the position is filled. Pay ranges from $18 to $20 per hour, commensurate with experience.

Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.

Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at or email at

To apply, visit

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