Database Application Support Analyst

4 weeks ago


Tampa, Florida, United States Motion Recruitment Full time

Grow your career as a Database Application Support Analyst with an innovative global bank in Tampa, FL. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 6+ Months
Required Skills & Experience

  • Bachelor's degree in Computer Science, Computer Engineering.
  • 4+ years of experience in application support and/or application infrastructure support.
  • 3+ years of experience in Unix and Database related projects.
  • 3+ years of experience with Unix commands, Oracle SQL, PL/SQL, job scheduling tools, system monitoring tools like App Dynamic.
  • Knowledge on IT service process ITIL and have mindset of DevOps.
  • Attention to detail troubleshooting log analysis skills throughout application components.
    What You Will Be Doing
    • Perform technical operational tasks on routine basis within SLA.
    • Troubleshoot issues reported by users and issues self-detected within SLA.
    • Independently resolve all known issues and 80% of newly occurred issues, including data investigations.
    • Monitor and recover all processes.
    • Maintain environment stabilities.
    • Coordinate with Level 3 and Development team on resolving issues in prod and testing environments then provide feedback.
    • Collect environment improvement points and provide a plan to Development team and application owners.
    • Plan and coordinate release knowledge sharing, migrations, disaster recovery documentations.
    • Provide knowledge and support training for new team members.
    • Develop support-script and simplify-issue-investigation scripts.
    • Take lead on new implementations and rollouts.

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