Supervisory Recreation Fee Technician

Summary

This position is located in Grand Teton National Park, within the Division of Business and Administration.

Open to the first 50 applicants or until 03/25/2024 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Duties

These positions will perform the full range of supervisory duties for a team of permanent and seasonal recreation fee technicians and clerks which includes:

• Collect appropriate fees at entrance station in accordance with accountability guidelines; determine visitor eligibility for the sale of various park passes. Maintain accountable stock.
• Serve as a front-line uniformed representative of the park. Provide current and accurate information and excellent customer service to visitors concerning the park and surrounding areas.
• Operate equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer) to collect fees and track various forms of payment (e.g., cash, credit cards, checks, etc.).
• Prepare reports including remittance reports, shift reports, and visitor use statistics.

Physical Demands: This position may require standing for long periods of time, as well as walking, bending, lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.

Work Environment: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.

Area Information: Grand Teton National Park and the John D. Rockefeller, Jr. Memorial Parkway in northwestern Wyoming preserve a spectacular landscape. The park encompasses the Teton Range and broad valley of Jackson Hole. Majestic peaks, wild canyons, piedmont lakes, forests, sagebrush meadows and the Snake River combine into one of the most scenic settings anywhere in North America. With 333,000 combined acres, the parks are at the heart of the Greater Yellowstone Ecosystem, one of the most biologically diverse regions of the world. Additionally, the park includes a wide array of cultural resources, including 318 historic structures, two national historic landmarks and over 300 archeological sites. Grand Teton is one of the most visited national parks in the country.

These positions are located in Moran, WY. Services are available in the neighboring town of Jackson, a small, recreation focused community of 10,000 year-round residents. The town caters to four million tourists every summer, has an excellent hospital, well-respected school system, grocery stores, restaurants, and seasonal festivals. Outdoor activities abound including hiking, camping, backpacking, horseback riding, boating, biking, fishing, skiing, and mountaineering. Summer temperatures range between degrees. Winter temperatures range from 30 degrees to below zero with heavy snow.

Government housing may be available.

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