Senior Software Engineer

1 month ago


Remote, Oregon, United States ServiceNow Full time
Company Description

ServiceNow is a global leader in digital workflows, empowering organizations to streamline their operations and transform their business. With a focus on innovation and inclusivity, we strive to create a collaborative work environment where individuals can thrive and make a difference. Join us and be part of a team that is shaping the future of work.

Job Description

The Observability team at ServiceNow is dedicated to enhancing the monitoring and visualization capabilities for our engineers and developers. In this role, you will play a key part in deploying and scaling our Observability infrastructure, working closely with cross-functional teams to ensure optimal performance and availability. If you have a passion for technology and a drive to make an impact, we encourage you to explore this exciting opportunity.

Responsibilities:
  • Deploy and scale Observability infrastructure
  • Create best practices for monitoring systems and services
  • Collaborate with Engineering teams to optimize metric emission
  • Collect and visualize metrics for actionable insights
  • Procure and deploy monitoring tools for network and system management
  • Develop common interfaces for database queries and metric analysis
  • Participate in on-call rotation for system maintenance
Qualifications:
  • Degree in CS/EE or 5+ years of IT Operations experience
  • Proficiency in Python, Go, and API integrations
  • Experience with infrastructure as code and CI/CD processes
  • Expertise in observability and large-scale monitoring solutions
  • Knowledge of network monitoring technologies and protocols
  • Familiarity with Java, HTML, and Unix scripting
  • Understanding of virtualization and cloud infrastructure
  • Strong analytical and communication skills
ServiceNow offers competitive compensation and benefits for this role. We are committed to creating an inclusive workplace where diverse perspectives are valued and respected. If you are passionate about driving innovation and making a difference, we invite you to join our team.


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