Public Safety Communications Officer I
1 month ago
*$2,500 Bonus
The City of Alexandria is in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington, and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter of the City's square miles have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities. If you are interested in working for the vibrant Cityof Alexandria, we invite qualified candidates to apply for the Public Safety Communications Officer I (PSCO I) position.
An Overview
The Public Safety Communications Officer (PSCO) I employees work various shifts, weekends, and holidays and serve as call-takers for all emergency and non-emergency telephone calls. Work is under the lead director of a Public Safety Communications Supervisor.
A PSCO I serves as the first line of communication for emergency and non-emergency telephone calls with the public. The position involves answering emergency phone calls, ranging in nature from noise complaints to serious crime reports. A PSCO I receives, categorizes, and monitors calls and dispatch radio communications to Police, Fire, and/or EMS units. This is a high-tension, high-stakes position that requires quick thinking, first-rate customer service, sound judgment, and the ability to maintain composure.
What You Should Bring
Strong, clear, and efficient verbal and written communication skills are fundamental to this position. You should have an outstanding ability to work with the public and maintain excellent relationships within the department and City. Because PSCO I's operate Computer-Aided Dispatch software, a thorough understanding of technology is necessary for this job. Strong knowledge of the city's geography and the ability to read maps. These public safety professionals need a thorough understanding of police terminology, policies, regulations, and procedures, much of which will be learned upon hiring via thorough department-provided training.
The OpportunityOperates automated calling system to answer, screen, and process incoming calls for service.Enters call information into the computer-Aided Automated Dispatch System and monitors theresponse of Police, Fire, and EMS units.Provides information to the public and law enforcement agencies within departmental guidelines.Provides callers with life-saving instructions until assistance arrives.Transfers or directs callers to the appropriate personnel, department, or other law enforcement.agencies.Documents events with all pertinent information received.Contributes to team training efforts, including the development and evaluation of new personnel.Always maintain the work environment and equipment in a safe and clean condition.Assists with training activities, logs, reports, and data analysis.Performs related work, as required.
About The Department
The Department of Emergency and Customer Communications (DECC) ensures the effective delivery of routine and emergency calls for service to the City of Alexandria public safety departments. Our highly trained staff of professionals always strives to provide the best service possible to the public. Our employees are the most dedicated you will find anywhere, going above and beyond the call of duty to serve. Alexandria's 9-1-1 center is accredited by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). Alexandria's 9-1-1 center is one of only eight in Virginia to hold such accreditation. If you would like to review more about our department, please click the following link Emergency and Customer Communications .
Minimum & Additional Requirements
High School Diploma or GED; United States citizen or legal resident alien of the United States (The Virginia Criminal Information Network (VCIN) requires all persons defined as a terminal operator to be a United States citizen or have been a lawful resident of the United States for the past ten (10) consecutive years before applying for certification).
Preferred Qualifications
One year experience in customer service and/or call center environments. Bilingual in English and Spanish or any other foreign language.
Notes
The hiring salary range is $48, $58, *$2,500 bonus upon hiring.
We are continuously accepting applications until positions are filled. The first round of review will take place two weeks from the posting date. Subsequent rounds will be conducted on a rolling basis until all positions are filled.
This position requires the successful completion of pre-employment checks and medical testing including but not limited to a criminal history records check, fingerprinting, drug screening, vision and hearing exam, psychological and polygraph testing, as well as position-specific competency and aptitude screening.
This position is considered essential personnel and will be required to report to work regardless of the emergency (i.e., weather, transportation, or other disasters).
-
Police Officer I
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timePolice Officer IAre you looking to make a direct impact in the community you serve? If so, the City of Alexandria's Police Department is encouraging you to apply for their Police Office I position. This is the entry-level officer position, with potential for professional growth. Please read this posting thoroughly for the description of the role as well as...
-
Water Safety Officer
4 weeks ago
Alexandria, Virginia, United States NOVA Parks Full timeThe Water Safety Officer (WSO) is responsible for assisting in the operation, management, and maintenance of NOVA Parks water park facilities. Pay Rate: $16.00 per hourMajor Duties/Specific TaskEnsures safe and proper operation of the water park complex by conducting routine inspections.Assists with training and evaluating lifeguard personnel.Ensures proper...
-
Superintendent Public Works
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeSUPERINTENDENT PUBLIC WORKSSEWER/HYDRANTAn Overview Alexandria's Department of Transportation and Environmental Services is ready to hire a forward thinking, talented, hardworking, and highly responsible professional to serve as the new Superintendent managing the existing sanitary sewer and hydrant maintenance group. This position demands team building and...
-
Correctional Officer
4 weeks ago
Alexandria, Virginia, United States Douglas County Full timeJoin this vital team We will train you Generally, the scheduling will be 80 hours every two weeks with 5 on, 5 off, 2 on, and 2 off with the 5-day weekend off being every other weekend. Shift rotations every 2 months. *Extra pay of $1.35 per hour for hours worked between 5 p.m. and 6 a.m. and also between the hours of 6 a.m. and 5 p.m. on Saturday and...
-
Temporary Recreation Leader I- Swim Coach
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeRecreation Leader I- Swim CoachTemporary Position(Summer & Year Round)Overview In pursuit of service excellence the Summer Swim Coach (Recreation Leader I) provides facility monitoring for an aquatic environment for all ages and background in the population. This position will ensure the safety of all patrons, provide exceptional customer service, and other...
-
Communications Manager
3 weeks ago
Alexandria, Virginia, United States Visit Alexandria Full timeJob Description The communications manager plays an integral part in Visit Alexandria's content-driven storytelling through media relations, content planning and development, project management, visitor guide editorial support and more. This role serves as the right-hand person for the Director of Communications, collaborating on overall communications...
-
Communications Manager
1 month ago
Alexandria, Virginia, United States Visit Alexandria Full timeJob Description The communications manager plays an integral part in Visit Alexandria's content-driven storytelling through media relations, content planning and development, project management, visitor guide editorial support and more. This role serves as the right-hand person for the Director of Communications, collaborating on overall communications...
-
Human Services Specialist I
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeHuman Services Specialist IThe City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming...
-
Corporate Communications Specialist
2 weeks ago
Alexandria, Virginia, United States Planet Interactive Full timeCorporate Communications SpecialistLocation: Remote working EST time zone (onsite up to 10x per year)Salary: Up to $95,500kDuration: Direct Hire Planet Interactive is seeking a Corporate Communications Specialist to join one of our well-known non-profit organizations. This is a Direct Hire opportunity that is REMOTE eligible, onsite required up to 10x per...
-
Alexandria, Virginia, United States Human Resources Research Organization Full timeJob DescriptionJob DescriptionThe Human Resources Research Organization (HumRRO) is a non-profit leader in applied research, evaluation, and analytics in the arenas of employment, student, and military testing, and professional credentialing and licensing. We work with federal and state government agencies, private sector organizations, and professional...
-
Digital Communications Specialist
3 days ago
Alexandria, Virginia, United States USAJobs Full timeDutiesThe physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy.This position is located in the Office of the Chief Communications Officer (OCCO).The individual selected for this position will... Plan and coordinate working closely with the Website Editor in...
-
Security Officer
4 weeks ago
Alexandria, Virginia, United States Embassy Suites by Hilton Alexandria Old Town Full timeThe charming Embassy Suites by Hilton Alexandria Old Town is looking for a Security Officer to join their Security team.This property is steps from bustling King Street and across from the King Street Metro Station, providing easy access to Downtown Washington, DC attractions. A Security Officer is responsible for ensuring the safety of guests and team...
-
Temporary Recreation Leader I- Front Desk
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeTemporary Recreation Leader I/GS 5Front Desk Position"Preserving the Past, while Innovating our Future." The City of Alexandria is located in Northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh...
-
English Language Proficiency Assessors
1 month ago
Alexandria, Virginia, United States Alexandria City Public Schools Full timeJob Description: The Office of English Learner Services is seeking experienced educators to serve as assessors, on a temporary part-time basis, to primarily assist in administering English language proficiency screener assessments to students registering for school who have a primary language other than English in the home. English proficiency assessors...
-
FSD Accounting Intern
2 weeks ago
Alexandria, Virginia, United States Alexandria City Public Schools Full timeThe FSD Accounting Office is looking for an ACHS student to assist in the Accounting Office with basic accounting and administrative duties, including• recording journal entries,• preparing Excel spreadsheets,• researching accounting transactions,• generating financial reports• scanning documents and filingDuring the school year, the Intern can...
-
Temporary Recreation Leader I and II
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeTemporary Year Round & Summer Recreation Leader I or II - OSTP, Afterschool, Summer Camp (Summer or Year Round) Overview In pursuit of service excellence, the Temporary Year-Round Recreation Leaders perform technical recreation work. Recreation Leaders may assist, plan, lead, instruct and guide youth 5-17 years old from all backgrounds in arts and crafts,...
-
Technical Editor
2 weeks ago
Alexandria, Virginia, United States Vistra Communications Full time: Vistra Communications is seeking a Technical Editor to support the DoD Military-Civilian Transition Office (MCTO) to be part of a team that will provide comprehensive programmatic research, analysis, and support services to facilitate the smooth transition of Service members, Reserve Component (RC) members, and their families into civilian life. The team...
-
Temporary Water Safety Instructor
1 month ago
Alexandria, Virginia, United States City Of Alexandria Virginia Full timeTemporary Water Safety Instructor(Summer & School Year)Overview In pursuit of service excellence, the Temporary Water Safety Instructor leads youth and adult learn to swim classes at various recreational pools throughout the City of Alexandria. This position is vital to enhancing the overall safety and well-being of residents in our community. The City's...
-
Dean of Students
1 month ago
Alexandria, Virginia, United States Alexandria City Public Schools Full timeThe High School Dean of Students provides administrative support in managing student conduct and behavior to foster and maintain a positive school culture that promotes student growth and positive development. The Dean's responsibilities include playing an intricate role in the high school's Multi-Tiered Systems of Supports (MTSS) committee by supervising...
-
Program Security Officer I
2 weeks ago
Alexandria, Virginia, United States Institute for Defense Analyses Full timeOverviewUnder close supervision, executes aspects of security for IDA SAC/STPI Special Compartmented Information Facilities (SCIFs) and acts as a partner to the Centers in their SCIF program. Security aspects include physical, cyber, personnel security along with security operations and administration. Implements IDA processes in order to comply with DoD and...