IT Infrastructure Systems Administration
3 weeks ago
Description
General Information:
Hitachi Energy is seeking for a IT Infrastructure Systems Administration for its Jefferson City, MO location.
Your Responsibilities:
- You will be responsible for the management of the facility & and factory network, servers, & and hardware; and liaison to IT vendors to ensure business continuity.
- Troubleshoot issues throughout the facility & with remote users along with:
- Printers – manage supplies, provide troubleshooting, & coordinate with technicians.
- Phones – assist end users with setup of mobile devices, including MFA, Wi-Fi, and email along with managing hardware and setup for internal Cisco phones.
- Accounts – manage use & upkeep of shared user accounts.
- Factory PCs – manage deployment of hardware and setup of various types of software.
- Network – assist with adding or modifying network connections & cabling.
- Hardware – assist & manage various cabling and peripherals for user workstations.
- Work with multiple teams on IS & IT needs for integration of new devices & machines.
- Provide documentation of issues, solutions, and potential problems
- Provide ad-hoc training to IT users on common IT matters and guide them through self-service tools if required.
- Identify and report risks that might downgrade OSS service quality.
- Provide support to end users, IT equipment, and software in meeting rooms and similar user collaboration/common areas as part of desk-side support.
- Host and support third-party technicians.
- Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality
- Follow given OSS governance (participate in meetings, follow escalation path, etc.)
- Follow OSS procedures defined in Runbook, SOPs, knowledge articles.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
- Have completed a formal qualification or completed an apprenticeship in the field of information technology.
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
- Have completed a minimum of two years of college in a IT related field.
- Have a minimum of two years professional experience in IT support.
- Be fluent in local and English language.
- Have a proactive and solution-oriented mindset and have the ability to work independently and self-driven.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at or by sending an email to: us-pg- Resumes and applications will not be accepted in this manner.
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