Product Designer

4 weeks ago

New York, New York, United States Fora Travel Full time

About Fora

Hi, we're Fora. We're reimagining the travel advisor industry with fresh eyes, and building a travel agency that is modern, inclusive, tech-enabled and well, cool.Fora is a next-generation travel platform that, through training and tools, enables anyone to become a travel agent. Fora's mission is to empower 100,000 entrepreneurs to transform their passion for travel into revenue, and we're doing it by curating incredible experiences for travelers.

Fora was founded in 2021 by travel entrepreneurs Henley Vazquez, Jake Peters and Evan Frank – who shared one big idea. Since then, we've grown to a team of 50+ full-time employees, with an office headquarters in Tribeca, New York City. We are fortunate to be backed by an incredible group of investors (Forerunner, Insight, Heartcore) and are looking for more talented and mission-driven individuals to join our team.

The Opportunity

We are looking for a Product Designer to join our growing design team. This person will report to our Lead Designer and embed within a product-focused team (Product Manager, Engineering Manager, Engineers). As an early Design hire at a time of rapid company growth, you will play a key role in shaping what our product and design processes will look like for years to come.

Our Travel Advisors are our primary users of the Fora Portal, where we build integrated tooling to support their work and success. From onboarding and training, to helping them manage their business (CRM, marketing, workflow), to an integrated booking platform, to reporting and commission tracking, our team is obsessed with making their workflow seamless and easy to use.

Responsibilities

  • Lead with insights, designs, flows, prototypes, etc. – both strategically and tactically. Be comfortable with the entire Product Design process from research and design system input, to design and prototyping, to handoff and QA.
  • Contribute to our nascent Design System to create consistently high quality experiences for our customers and decrease the time it takes to deliver it.
  • Develop product designs that strike a balance between creativity, quality, speed, and business opportunity.
  • Design new product features, from conception to user experience to pixel perfect implementation.
  • Establish and drive a posture and practice of understanding customer problems deeply – not just reacting to customer requests but understanding them well enough to create solutions customers could not have thought of themselves.
  • Demonstrate compelling and confident storytelling that surfaces assumptions and difficult decisions but also aligns stakeholders around solutions.
  • Work collaboratively with peers in Product Management, Product Ops, Engineering and across Fora.

About You

  • Have 3-5 years of product design experience, preferably in a startup or embedded environment.
  • Have experience in either a SaaS or Consumer-facing software company, and feel comfortable working with product managers and engineers in a typical pod structure
  • Are excited about the prospect of creating many designs quickly, as well as both designing from 0-1 and iterating on existing products.
  • Approach design with an eye on practicality and business impact.
  • Are comfortable working with partial data or input from Product Managers (you can think with a product mindset and help push the team forward when needed)
  • Communicate well, both your design ideas, as well as an ability to speak fluently with our advisors to secure product feedback
  • Have a strong ability to create easy-to-use interfaces to accomplish complex tasks.
  • Have a fondness for identifying and addressing uncertain issues and converting them into well-defined objectives.
  • You have an eye for visually appealing and meticulously crafted design, paying close attention to details.
  • Are experienced with Figma
  • Hands-on HTML/CSS background is a plus

Compensation

  • Salary range is $125-150k

We pride ourselves on our great benefits, including

  • Unlimited PTO Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • One Medical + ClassPass Memberships
  • 401k plan
  • Commuter Benefits
  • Supplemental Life Insurance
  • Meaningful Stock Options

Location

This role is based in New York City with a hybrid WFH & office schedule (Tuesday, Wednesday, Thursday are generally our Tribeca in-office days, with flexibility for Monday/Friday at your preference.)

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