Senior Vice President of Ambulatory Operations

4 weeks ago

Duluth, Minnesota, United States AMN Healthcare on behalf of Essentia Health Full time

The position of SVP, Ambulatory Operations represents an outstanding opportunity for a mission-driven, dynamic, transformational, engaging healthcare leader to impact the future of the East Market at Essentia Health.

The Opportunity:

Essentia Health, a mission driven, non-profit, $3B integrated healthcare delivery system serving patients in Minnesota, Wisconsin, and North Dakota is seeking a Senior Vice President, Ambulatory Operations (SVP, Ambulatory Operations) for the East Market.

Reporting to the Chief Operating Officer, East Market, the SVP, Ambulatory Operations, a newly established role within the East Market, is accountable for the operations, administration, evaluation, and ongoing development of significant clinical and support functions within Essentia Health's East Market including the Departments of Medical Specialties, Primary Care, Behavioral Health, Oncology Services, and Elder/Palliative/Hospice Care. There are approximately 290 physicians and providers, 1900 employees and 38 ambulatory clinics supporting these departments within and across the East Market. The SVP, Ambulatory Operations functions in a triad relationship with the Senior Division Chair and the Director of Nursing.

The Ideal Candidate:


• An undergraduate and master's degree or advanced degree in a related field such as MBA, MHA are required.


• Minimum of 10 years of progressive management experience required.


• Must have experience in a matrixed health system environment; minimum of 10 years of experience leading ambulatory operations and multiple related clinical services in a complex system, ideally in a rural and geographically dispersed environment.


• Experience working with clinicians, operators, and all levels of leadership to ensure application and sustainability of Essentia Health's experience.


• Proven ability to build a cohesive, high functioning team across the network working in partnership with other organizations.


• Successful experience in process improvement methodology (i.e., Lean, Six Sigma or other) and success utilizing technology to help improve clinical operations and efficiency (i.e., AI, telemedicine, digital front end, etc.)


• Proven ability to drive organization innovation and change.


• Demonstrated success at inspiring teams and business partners to collaborate and deliver exceptional results.


• A history of valuing diversity and inclusion and the ability to understand diverse communities.


• Experience in a union environment is preferred.

The Organization:

Essentia Health is divided into two Markets, the East and West Markets. Essentia Health East remains the system's most important geographic segment, representing approximately 70% of total operating revenue for the system with $2B net revenue and is comprised of 9 hospitals and 38 ambulatory clinics across a broad, expansive rural geography. The East Market runs from International Falls, the most northern part of Minnesota in Arrowhead County all the way down to Spooner and Hayward in northwest Wisconsin.

Essentia Health combines the strengths and talents of approximately 15,000 employees, including more than 2,300 physicians and advanced practitioners, who serve patients and communities through the mission of being called to make a healthy difference in people's lives. Nearly 99.7% of the physicians are employed. Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. Serving patients in Minnesota, Wisconsin, and North Dakota, Essentia Health is comprised of 14 hospitals, 78 clinics, six long-term care facilities, six assisted and independent living facilities, seven ambulance services, and one research institute. Total system revenues in FY2023 were approximately $3B. The organization is financially strong with a S&P Global stable outlook and an A- rating as of April 2024.

The Region:

Located on the tip of Lake Superior, Duluth is northeastern Minnesota's largest city with a population of 87,000. Not only is Duluth nationally ranked as one of the best and most affordable places to live in America, but it also has unlimited recreational opportunities, vibrant cultural options, and natural beauty. Duluth is also home to three Universities. Money magazine rated Duluth as one of the Top Four Midwestern Small Cities and Outdoor Magazine rated Duluth in the Top Ten of "America's Greatest Outside Towns." Residents of Duluth have access to incredible outdoor and scenic activities, strong public schools, reasonable housing costs, and a wonderful, laid-back way of life.

Nominations are greatly appreciated and may be sent to:

Heather Van Hecke, Consultant

Physician and Leadership Solutions - Executive Search

AMN Healthcare

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