Inside Sales Support Specialist

3 weeks ago

Saint Paul, Minnesota, United States Infoblox Full time

Description
It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one ofInc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500. Our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.

We are looking for an Inside Sales Support Specialist to join our Great Lakes Region (OH, MI, IL, WI, IN) reporting to the director of Regional Sales - Great Lakes.In this role, you will collaborate with internal teams to support sales and customer needs. This is an exceptional opportunity to join a growing, successful, innovative organization. At Infoblox, you will thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration.You are the ideal candidate if you relentlessly pursue excellence, can organize and prioritize work independently, and have strong relationship-building skills. What you'll do:
  • Generation of leads through various channels, such as cold calling, email campaigns, and networking events
  • Manage several opportunities in the sales pipeline, ensuring timely follow-up and progression through the sales process
  • Conduct customer interactions, including calls, emails, and meetings to understand their needs and address inquiries
  • Provide accurate and timely product/service information to customers/prospects
  • Increase customer engagement metrics, including response rates, meeting attendance, etc.
  • Collaborate with internal teams, such as Marketing, Product Management, Customer Success, Compliance, and Legal to support sales and customer needs
  • Align sales initiatives with company objectives through effective coordination and communication
  • Reduce turnaround time for sales collateral development through streamlined processes and efficient project management
  • Create customized sales presentations/proposals to support field sales efforts
  • Maintain a library of collateral materials in Highspot, ensuring they are up-to-date and easily accessible for field sales representatives
  • Increase engagement metrics of sales collateral in Highspot
  • Conduct monthly market research activities, such as competitor analysis and trend identification to provide insights for sales strategy development
  • Utilize 6sense and usergem data to identify potential opportunities or market trends
  • Present findings from market research activities to the Sales team, contributing to 1x funnel and sales strategy effectiveness
  • Ensure customer records in the CRM software are accurate and up-to-date
  • Monitor personal Sales activities in Clari
  • Generate monthly performance reports, highlighting key metrics and trends for analysis and decision-making
What you'll bring:
  • 2+ years of experience in an outbound quota-carrying sales environment positioning a service, networking, or cyber security solution
  • Experience with SaaS applications, deployments, and migration to cloud services; DNS, DHCP, and IPAM experience is a plus
  • Excellent inside sales and telephone selling skills are a must
  • Solid computer skills, including proficiency in Microsoft Word, Excel, Clari,
  • Outstanding organizational, oral, and written communication and customer service skills
  • Ability to multitask and handle up to 6 different field reps throughout the week
  • Ability to organize and prioritize work independently with minimal supervision
  • Superb relationship building internally as well as with customers, prospects, partners, and distribution
  • Understanding of the sales process, and experience with MEDDPICC a plus
  • Understanding of channel leads organizational structure
  • Bachelor's degree
What success looks like:After six months, you will...
  • Schedule qualified meetings with existing customers
  • Assist in managing existing customer business review that leads to new opportunities
  • Assist in forecasting an accurate commit
  • Manage from the top of the funnel to close
  • Research and understand customer business drivers and map them to our products for business outcomes
After about a year, you will...
  • Assist in building a Pipeline that is 5 x goal
  • Be recognized by your customers as a valuable partner, not simply a vendor
  • Improve sales velocity from the top of the funnel to close
  • Build relationships with decision-makers in key accounts
  • Be able to successfully leverage the partner and distribution community
We've got you covered:Our holisticbenefitspackage includes coverage of your health, wealth, and wellness-as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live ourvaluesevery day-we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox?We've created a culture that embracesdiversity, equity, and inclusionand rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check outwhat it's like to be a Bloxer. We think you'll be excited to join our team.

  • Inside Sales Support Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one ofInc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

  • Inside Sales Support Specialist

    1 month ago

    Saint Paul, Minnesota, United States Infoblox Full time

    Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one ofInc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

  • Inside Sales Business Development Representative

    1 month ago

    Saint Paul, Minnesota, United States HB Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Inside Sales Business Development Representative

    3 weeks ago

    Saint Paul, Minnesota, United States HB Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Inside Sales Account Manager

    1 month ago

    Saint Paul, Minnesota, United States HB Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Inside Sales Account Manager

    4 weeks ago

    Saint Paul, Minnesota, United States HB Fuller Full time

    As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team...

  • Technical Support Specialist II

    3 weeks ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThe Technical Support Specialist II is an Audio-Visual support role. The Technical Support Specialist II is responsible for providingtechnicalinformation about the Company's products and resources to customersand sales team membersplacing inquiries via phone, e-mail, orother...

  • Technical Support Specialist II

    3 weeks ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThe Technical Support Specialist II is an Audio-Visual support role. The Technical Support Specialist II is responsible for providingtechnicalinformation about the Company's products and resources to customersand sales team membersplacing inquiries via phone, e-mail, orother...

  • Technical Support Specialist II

    1 month ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThe Technical Support Specialist II is an Audio-Visual support role. The Technical Support Specialist II is responsible for providingtechnicalinformation about the Company's products and resources to customersand sales team membersplacing inquiries via phone, e-mail, orother...

  • Customer Support Specialist

    2 months ago

    Saint Paul, Minnesota, United States TPTTwin Cities Public Television Full time

    Twin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance local storytelling, spur engagement and learning, help young people succeed and support adults in the pursuit of lifelong learning. The Customer Support Specialist is responsible for interacting professionally with...

  • Customer Support Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States TPTTwin Cities Public Television Full time

    Twin Cities PBS (TPT) is one of the most innovative public media organizations in the country. Every day, TPT uses the power of media to advance local storytelling, spur engagement and learning, help young people succeed and support adults in the pursuit of lifelong learning. The Customer Support Specialist is responsible for interacting professionally with...

  • Technical Support Specialist I

    3 weeks ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThe Technical Support Specialist I is an Audio-Visual support role. This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching...

  • Technical Support Specialist I

    1 month ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThe Technical Support Specialist I is an Audio-Visual support role. This position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching...

  • Sales and Service Specialist

    1 week ago

    Saint Paul, Minnesota, United States Hertz Full time

    Wage: $18.00/hourBenefits and Perks:Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matchingPaid Parental Leave & Adoption...

  • Quotations Specialist

    3 weeks ago

    Saint Paul, Minnesota, United States Dakota Supply Group Full time

    DSG is seeking a Lighting Quotations Specialist in our St. Paul, MN location. In this full time, salary position, work is typically performed between the hours of 7am and 5pm, Monday through Friday, but may vary on occasion according to business needs. As a Lighting Quotations Specialist, you will be responsible for developing quotations for commercial...

  • Oncology Sales Specialist – St. Paul, MN

    3 weeks ago

    Saint Paul, Minnesota, United States Merck Full time

    Job DescriptionGrow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients. We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our patients' needs and design ingenious solutions to meet them. Developing your career...

  • Oncology Sales Specialist – St. Paul, MN

    1 month ago

    Saint Paul, Minnesota, United States Merck Full time

    Job DescriptionGrow and accelerate your career with our Oncology Sales organization and join a team that's driven to make an impact on cancer patients. We take a customer-centric approach by leveraging emerging digital technologies and data analytics to better understand our patients' needs and design ingenious solutions to meet them. Developing your career...

  • Mental Health Support Specialist/DSP

    2 days ago

    Saint Paul, Minnesota, United States People Incorporated Full time

    ApplyDescriptionMental Health Support SpecialistPeople Incorporated Mental Health Services is seeking part-time Mental Health Support Specialist to give care & support to our clients at our Residential Programs.Schedule: Part-Time & Full-Time, mornings, evenings, and weekendsLocations: **Must have physical presence onsite**Parkway Place / 2361 Quail Creek...

  • Technical Support Specialist II

    4 weeks ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThis position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real-time issues and activities in support of departmental...

  • Technical Support Specialist II

    1 month ago

    Saint Paul, Minnesota, United States Legrand AV, Inc. Full time

    Thank you for your interest in becoming part of the team at LegrandGENERAL PURPOSEThis position actively participates in, coordinates with, and guides the daily operations of the Customer Care team by providing assistance to customers as well as to Customer Care team members, and coaching the team on real-time issues and activities in support of departmental...